Head of Trading
: Job Details :

An exciting opportunity has arisen to join St Luke's and lead our successful and growing retail team and shops network. The role is to generate income for the hospice through our 10 shops, Warehouse operations and E-Commerce business.

Everyone in the team plays a part in ensuring the smooth running of the operation, providing an excellent customer experience and maximising profits so that more funds are available to benefit patients and their families.

The team has ambitions to generate £1.6 million this year, and every penny helps the hospice's clinical staff provide expert care and support for local people with terminal or life-limiting illnesses and their families, in the hospice and at home.

So, if you are looking for a challenging and rewarding new role and share our values, now is a very exciting time to join us and make a real difference to the lives of local people facing life-limiting illnesses through your work.

What you need:

We are looking for an experienced leader with significant experience in managing and developing a team. You will also need to have a demonstrable track record in achieving financial targets, effectively managing resources and identifying new business opportunities.

You will be an excellent communicator and relationship builder, able to influence others and be highly organised with the ability to manage multiple projects.

You will need to demonstrate a strong commitment to the hospice's values and we are looking for someone with charity retail or retail experience.

Benefits:

• A generous 27 days annual leave (plus bank holidays) increasing to 28 days after 10 years' service (pro-rated for part-time staff)
• The opportunity to remain in NHS pension scheme if an existing member. Alternatively, you can join the Hospice pension scheme, which offers competitive contributions
• Access to ongoing training and development
• Enhanced family leave and pay entitlements
• Eligibility for discounts, including Blue Light Card scheme
• Confidential and free 24-hour Employee Assistance Programme, offering telephone counselling and support for various issues
• Discounted gym membership
• Contributions to Eye tests and classes bi-annually for visual display users
• Discounted meals from our kitchen, including hot meals, salads and a selection of sandwiches
• Death in service benefit paid at 2 x annual salary
• Free tea and coffee
• Free annual flu jabs

St Luke's is committed to equality and diversity and promotes an inclusive working environment. We encourage applications from all areas of the community, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

We are also happy to discuss any reasonable adjustments needed during the recruitment process.

Successful applicants will be required to undertake a disclosure and barring services check (DBS) at the level required for the role applied for (with the exception of roles within Trading). St Luke's will cover the cost of the DBS check. However, should the successful candidate leave within 6 months of employment the full cost of this check will be deducted from their final salary.

Please note this position may involve coming into contact with vulnerable adults and/or children. We are committed to providing safeguarding training within induction period.

How to apply:

For further information and to apply online, please visit our website.

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