Technical Operations Senior Engineering Manager
: Job Details :

Required Qualifications :Support the Department of Veterans Affairs (VA) Electronic Health Record Modernization (EHRM) program as an Technical Operations (Tech Ops) Senior Engineering Manager.Utilize monitoring tools (LightsOn, Tachyon, Splunk) to identify end user device, VA networking, and system issues for resolution.Guide the troubleshooting and resolution of technical issues across Client, local Client, Biomed EHRM, Oracle Health, and FEHRM to improve end user experience.Serve as a technical lead for the Tech Ops technical teams.Manage the Tech Ops team, ensuring availability and appropriate allocation.Responsible for technical analysis and oversight across all systems engineering aspects of the Electronic Health Record (EHR) modernization to a Commercial of the Shelf (COTs) product line, including technical requirements development, network/system environment set-up, test, change management, release/deployment, support and sustainment.Actively monitors for, identifies and addresses technical risks, gaps and opportunities affecting the ability of the solution architecture to satisfy requirements throughout the lifecycle.Prepares analysis of alternative presentations to support decision-making.Proactively engages teams across the Integration/Interfaces, Cyber, Infrastructure, Architecture, other VA, Oracle Health, DoD and other Agencies to ensure timely execution of strategic plans and schedules.Develop and maintain backlog of work and track them to completion.Ensure consistent, clear and timely communication with all relevant stakeholders, providing status updates, reports and metrics.Manage the relationship with the client and all stakeholders. Minimum qualifications:5+ years of professional work experiencePossesses knowledge of appropriate data sources to address the specific requirements of projects for monitoring, characterization, analysis and modelingPerforms scientific research, scientific writing and editing, including the writing and editing of project products to established government standards for the targeted science and Client audiences, proofreading of draft and final documents.Works under supervision.Bachelor's degree in Healthcare IT, computer science, electronics engineering, engineering or technical related field, or an additional 10 years of experience may be substituted for degree requirements Preferred qualifications:VA experience preferredExperience implementing Electronic Health Records