Position Summary:
Provides patient care and clinical support for the physicians in the clinic. Triages and prioritizes incoming patient concerns, conferring with physicians, following through on physician orders and relaying information to patients.
Minimum Qualifications:
- Ability to meet clinic and hospital hiring standards.
- Strong organization and clerical skills, including computer proficiency.
- Excellent communication skills including ability to relate well with a variety of people and to sustain an attitude of respect for all individuals.
- Demonstrates the ability to make sound decisions with available information.
- Current RN licensure in the state of Oregon.
Essential Job Functions:
- Triages all patient related telephone calls. Assesses situations and consults with physician, and prioritizes calls according to severity or need.
- Accurately and succinctly relays physician orders to patients, hospitals, pharmacies and care homes and other agencies.
- Accurately documents patient orders and outcomes.
- Responsible for timely reviewing and addressing the patient related items in the MIMTriage bucket in Athena.
- Responsible for ensuring that controlled substance contracts are in place, that UDS protocols are followed and that controlled substance prescriptions are filled timely and efficiently.
- Assists in the Coumadin Clinic by providing clinical direction to MAs when necessary.
- Other responsibilities as directed by physician, manager or supervisor.
Knowledge, Skills and Abilities:
- Must be able to meet the physical/mental demands of position with or without accommodation. See checklist (page 2) for specific physical, mental and environmental working conditions.
- Must be able to utilize good judgment, demonstrate patience, and maintain a professional demeanor at all times.
- Must be able to work in a busy and stressful environment.
* Since it is difficult to identify all essential functions of a job because of changes in the workplace, this job description will be reviewed periodically to ensure that it is accurate and up-to-date.
WVMC is an Affirmative Action, Equal Opportunity Employer. If you have special need or seek accommodation to aid your participation in our hiring process, please contact us at (503) ###-####.