Office Coordinator - Sleep Clinic
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DescriptionMunson HealthcareSleep Disorders Centers of Cadillac & ManisteeFull Time / Day Shift / Monday - Thursday (4-10-hour days)Find more than your next job. Find your community.* We're northern Michigan's largest healthcare system and we are deeply rooted in the communities we serve.That means that our patients are often our family, friends and neighbors - and it's special to be able to care for them. And as one of the top healthcare systems in northern Michigan we're committed to your ongoing growth and development.* After work, you'll find things to do in every season - beaches, outdoor recreation, unique restaurants, world-class wineries, arts and entertainment.Why work as Office Coordinator at Munson Healthcare?* Our clinics are close-knit teams that support and encourage each other every day.* Maintains provider office schedules and staffing coverage schedules in coordination with manager. Plans non-provider work schedule and assigns work.* Keeps records and prepares reports for management uses such as attendance and work group performance.* Motivates, educates, trains, encourages, communicates, prioritizes, delegates staff and plans workflow for the office with management approval.* Coaches support staff to perform their responsibilities with efficiency through leading by example and by working with support staff as necessary. Provides input to staff annual discussions.* Ensures compliance with established human resource and operational policies and procedures. Coordinates documentation as required.* Assists the manager in developing and monitoring department organizational process. Works with manager to implement. Participates in Lean process flow.* Compiles outcome statistics and is responsible for data collection.* Participates in Meaningful Use guidelines, implementation, and compliance.* Supports practice management software and functions as a superuser for office EMR.* Directly oversees and provides responsible clerical support in outpatient clinic for the following functions: answering incoming phone calls, check-in, check-out, registration and appointment scheduling, insurance verification, transactions and charge entry.* Works to resolve problems and complaints regarding office. Responds to provider requests regarding particular problem areas.* Assists in preparation of annual budget with objectives and performance measures. Makes recommendations on all equipment requests.* Demonstrates adherence to all policies and procedures.* Coordinates all office and medical supply ordering.* Performs other duties as assigned.Why Choose Munson Healthcare:* Balance - Get out on the water, in the woods, on the trails or around town.* Opportunity - Be a part of northern Michigan's leading healthcare team with opportunities for personal and professional growth throughout the healthcare system.* Flexibility - A career that can change as your life changes.* Teamwork - Our people make Munson Healthcare a great place to work!What's Required:* High School Diploma or GED required.* Associate degree in a health-related discipline preferred. Directly related experience may be accepted in lieu of a degree on a one for one basis.* A minimum one year of progressive responsibility / leadership experience in a clinical or health related office setting is required.* 2 years of progressive responsibility / leadership experience preferred.* Possess a proven ability to effectively use computer systems.* Possess superior customer service skills.* Has demonstrated above average oral and written communication skills.* Has demonstrated the ability to function responsibly in a minimally supervised work situation and to utilize proven decision making and problem solving skills.* Has demonstrated the ability to be a self-starter, with superior organization skills, and attention to detail.Must possess a team orientation for goal achievement.* The following skills and experience are desirable: Billing, coding, Powerchart, ARIA, Microsoft Word, Microsoft Excel, or other EMR experience.The Benefits of Working at Munson:* Competitive salaries* Full benefits: Medical, Dental, Vision with FSA & HAS options* Paid holidays* Paid time off (up to 19 days your first year)* Tuition reimbursement and ongoing educational opportunities* Retirement savings plan with employer match and personal consulting* Wellness plans, an employee assistance program and employee discounts* Terms and conditions apply