We are seeking a dedicated and detail-oriented Assistant Property Manager to support the management of a mixed-use commercial real estate portfolio in the Dallas area. This in-person role involves collaborating closely with the General Manager to ensure smooth day-to-day operations, tenant satisfaction, and the successful oversight of property-related initiatives.
Responsibilities:
- Respond to tenant inquiries and investigate and resolve tenant complaints promptly and professionally.
- Dispatch work orders to operations / security team and ensure timely completion.
- Assist with month-end close processes, compiling vendor agreements and bids for budgeting.
- Maintain accurate accounts payable/receivable records, rent rolls, and ensure timely rent collection.
- Prepare and process monthly billings; assist with rent collections and implement procedures for delinquent accounts.
- Prepare and review lease packages for senior review and landlord approval.
- Conduct periodic property inspections and manage tenant data and work orders.
- Coordinate with vendors on property maintenance, ensure compliance with contracts and insurance requirements, and recommend improvement projects.
- Support marketing efforts for new leases and tenant retention strategies.
- Collaborate with the accounting team to resolve accounts payable and vendor-related issues.
- Assist in the preparation of annual budgets by updating contracts and obtaining bids.
Qualifications:
- Minimum of 2+ years of experience in Assistant Property Management or property support.
- Strong financial acumen and accrual base knowledge.
- Ability to multi-task and proactively manage projects in an efficient manner.
- Proven experience in working in a cross-functional environment in the management of complex real estate.
- Experience in commercial real estate management, particularly mixed-use assets.
- Proven ability to build and maintain strong relationships with tenants, vendors, and ownership representatives.
- Excellent organizational, interpersonal, and problem-solving skills.
- Proficiency in MS Office/Office 365 and YARDI or similar property management software is required.
- Strong verbal and written communication skills to effectively present information to tenants, management, and staff.
- Ability to work independently and collaboratively in a team environment.