Job Summary:The Dockhand will also be assisting the marina team to serve marina customers and guests by performing a variety of tasks including but not limited to general operation of the docks and assisting boaters. The Dockhand must work to maintain a safe and clean environment throughout the harbor and marina facilities.Responsibilities:
- Carries out routine cleaning duties that meet established quality standards for all marina related operations; ensures the recognized standards are maintained and that quality, and delivery commitments are met
- Assists the Dockmasters and other Dockhands in marina related duties such as securing boats to docks, connecting and monitoring utility services (power, water and telephone), black water pump out, waste disposal and facility sanitation
- Provides the highest level of customer and guest services, expedites any and all requests from vessels including transport of patrons and baggage to and from dockside, delivery of provisions and packages
- Routinely operates, motor and water vehicles and other various mechanized equipment
- Any other duties as assigned by leadership.
RequirementsQualifications:
- Ability work independently to achieve goals and targets.
- Ability to organize and prioritize work.
- Ability to work in a team environment to achieve team, department and corporate goals.
- Ability to collaborate effectively with internal and external customers.
- Adaptable to a fast-paced environment.
- Ability to work days, nights, weekends and holidays.
Safety and Environmental Responsibilities
- Follow Safety and Environmental rules and complete required related training
- Wear proper personal protective equipment (may include safety glasses, gloves, life jackets and/or hard hats) as required for the task or work area
- Report all accidents, injuries, spills and near misses immediately
Technical and Physical Requirements
- Ability to work safely around the water
- Must be able to swim
- Ability to lift 30 pounds
- Basic boat handling skills preferred
- Previous marina experience preferred
- Previous customer service experience preferred