Each job at B&B Theatres is different and requires varied levels of experience, knowledge, andcompetency. Each position, however, contributes to the same goal: creating experiences forour guests that are magical, meaningful, and memorable.Whether you are applying for a position as a frontline employee, a manager, a member of thepayables team, facilities maintenance, kitchen staff or bartender, your end goal is the same.We want all members of our employee family to find joy in their work and have fun as theywork together to bring the magic of the movies and incredible entertainment experiences toour guests.Your job is to fulfill your delegations as outlined here, sure, but also to embrace and representour core values: family, fun, innovation, joy, and integrity. Knowing and living those values willbring professional satisfaction to you and ensure that our guests experience the magic theyexpect from B&B Theatres.The theatre is open 365 days a year with holidays being some of our busiest times. While wework with everyone to make sure they have time with their families, we also must make surethe theatre is staffed.JOB OVERVIEWAs a frontliner, Theatre Staff will work behind concession and box office, interacting withGuests to make each experience magical and fun.This position requires you to work during the evening, on weekends, and occasionally onholidays.RESPONSIBILITIESJob Duties include but are not limited to:Customer Service•Greeting guests upon arrival and making them feel welcome.•Maintaining a positive, empathetic, and professional attitude toward guests at all times.•Responding promptly to Guest requests.•Ensure customer satisfaction and provide professional guest support.•Staying current on new releases and upcoming movies.•Communicating and coordinating as a team with your fellow colleagues.•Completing any other duties as delegated or directed by your supervisor.Sales•Work behind registers managing transactions of guests on ticket sales or redemption ofvouchers.•Sell concession items to guests.•Be knowledgeable of the items offered by the theatre including prices.Cleaning/Sanitation•Obtain a Health Department Food Handler's Permit within 30 days of hire if requiredby individual state law or the local Health Department.•Prepare and handle food in accordance with company policy and local healthregulations.•Maintain clean and tidy workstation, concession, and box office areas at all times.•Maintain clean auditoriums, restrooms and any areas as directed by theatremanagement, including sweep and mop floors, pick up and empty trash in and aroundthe building.
- Completing any other duties as delegated or directed by your supervisor.
QUALIFICATIONS•Must be 16 years of age at the time of hire.•Great customer service.•Must possess a positive attitude.•Good communication and time management skills.PHYSICAL DEMANDSPhysical demands include but are not limited to:•The employee will be required to stand, walk, sit, use hands, handle, or feel, reach withhands and arms, stoop, kneel or crouch. Reasonable accommodations for disabilitieswill be provided, both short term and permanent.•Must be able to move and transport up to 35 lbs.