Job InformationNumber ICIMS-2024-8203 Job function Facilities Services Job type Full-time Location Bedford - 180 Hartwell Road Bedford, Massachusetts 01730 United States Country United States Shift 1st About the PositionIntroduction Werfen Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and manufacture customized assays and biomaterials. We operate directly in 30 countries, and in more than 100 territories through distributors. Our Headquarters and Technology Centers are located in the US and Europe, and our workforce is more than 7,000 strong. Our success comes from a specific focus in these rapidly evolving diagnostic areas, our commitment to customers, and our dedication to innovation and quality. We're passionate about providing healthcare professionals the most valuable and complete solutions to improve hospital efficiency and enhance patient care. Overview Position Summary:The employee in this position is responsible for greeting and registering visitors, operating the switchboard, managing all functions of the company mail room, and assisting the facilities department with various administrative tasks. Responsibilities Key AccountabilitiesEssential Functions:
- Answers and routes incoming calls to the switchboard.
- Registers visitors and arranges for escorts through the facility.
- Accepts packages or special delivery from couriers.
- Organize and maintain cleanliness of reception, waiting areas and the mail room.
- Updates the plant telephone listings as needed.
- Ensure reception area is physically attended during work shift.
- Ensure that standard operating procedures are being adhered to at all times, including the dress code.
- Prints and run the folding/stuffing machine for the daily invoices and checks.
- Weighs and stamps outgoing mail; refills postage meter as necessary.
- Sends weekly mail packages to field personnel.
- Records all overnight (FedEx, etc.) mail.
- Maintains supplies, envelopes and copy papers for printing invoice.
- Coordinates switchboard/reception coverage.
- Contacts vendors for issues with the printer, folding/stuffing machine and postage machine.
- Other duties as assigned in the facilities departmentBudget Managed (if applicable):
- N/AInternal Networking/Key Relationships:
- To be determined based on department needsSkills & Capabilities:
- Ability to communicate with customers, managers and visitors while speaking in a clear and professional manner both over the phone and in person
- Ability to multi-task in a fast paced environment
- Highly organized, motivated and solutions oriented, with a strong work ethic and positive attitude
- Strong attention to detail Working knowledge of Microsoft Office Suite
- Exceptional written and verbal communication skills are essential Qualifications Minimum Knowledge & Experience Required for the Position:
- High school diploma or equivalent and 3 years of experience in an office environmentInternational Mobility: Required:
- NoTravel Requirements:
- No If you are interested in constantly learning and being challenged on a daily basis we encourage you to submit your resume or CV. Werfen is an Equal Opportunity employer and is committed to a diverse workplace. Werfen strictly prohibits unlawful discrimination, harassment or retaliation based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other protected characteristic as defined by applicable state or federal law. If you have a disability and need an accommodation in relation to the online application process, please contact ...@werfen.com for assistance. We operate directly in over 30 countries, and in more than 100 territories through distributors. Annual revenue is approximately $2 billion and more than 7,000 employees around the world comprise our Werfen team. www.werfen.com