HR Mango is hiring a Dispatch Manager in SLC, UT!
For immediate consideration send your email to ...@hrmango.com
Summary
The Dispatch Manager is responsible for overseeing the Dispatch department, ensuring that operations are completed in a timely and high-quality manner. This role involves managing a team of Dispatchers and providing oversight, direction, and vision to elevate the department's performance. The ideal candidate is a self-starter with strong leadership skills, capable of developing, training, and holding team members accountable through clear expectations.
Education/Experience Requirements
- Bachelor's degree in Operations, Logistics, Business Management, or related field preferred.
- 5-7 years of experience in logistics, manufacturing, food production, or a related industry managing employees.
Knowledge, Skills, and Abilities
- Proven leadership experience, particularly in turnaround environments.
- Strong communication skills, with the ability to engage effectively across all levels of the organization.
- Ability to handle conflict and de-escalate emotionally charged situations.
- Good understanding of OSHA, HR, and employment laws.
- Knowledge of investigation procedures and root cause analysis.
- Familiarity with lean manufacturing principles and operational processes.
- Strategic thinker with excellent problem-solving and decision-making skills.
- Self-starter who can act independently and adapt in a dynamic environment.
- Detail-oriented with the ability to maintain a big-picture perspective.
- Proficiency in Microsoft Excel, Word, and PowerPoint.
- Strong organizational and motivational skills.
- Excellent attention to detail and observation abilities.
- Analytical skills to interpret data and manage risks effectively.
- Ability to collaborate with operational teams, functional leaders, and external stakeholders.
Essential Functions
Supervisory and Management
- Manage and supervise all employees in the Dispatch department.
- Motivate and inspire team members to exceed expectations through recognition and coaching.
- Ensure policies and procedures are followed consistently.
- Communicate effectively with all team members.
- Hold team members accountable for meeting expectations.
Operations/Logistics
- Ensure compliance with all regulatory standards (e.g., OSHA, DOT, HACCP, etc.).
- Investigate and document incidents and accidents as needed.
- Monitor operations to ensure safety, security, and adherence to regulations.
- Resolve issues related to transportation, unloading, or other operational processes.
Quality and Safety
- Ensure all processes meet customer and organizational quality standards.
- Enforce safety protocols and compliance with legal requirements.
Human Resources
- Interview and onboard new team members.
- Approve time-off requests and manage attendance records.
- Conduct performance reviews and address performance-related concerns.
- Mentor and coach team members, providing corrective actions as necessary.
- Perform additional duties as assigned.
Physical Environment
The physical demands described here represent those required to perform the essential responsibilities of this job. Reasonable accommodations may be made for individuals with disabilities.
- Regularly required to sit, walk, talk, and/or hear.
- Frequently required to use hands to handle or feel.
- Occasionally required to lift and/or move up to 25 pounds.
- Work environments may vary between very cold and very warm temperatures.
- Noise levels may range from moderate to very loud.
Employee Benefits & Incentives:
- Medical (including HSA), Dental, Vision Insurance, & Life Insurance
- Voluntary Short-Term & Long-Term Disability
- 401(k) Matching
- $20,000 Basic Life Insurance (Paid by company)
- Paid Time Off
- Parental Leave
- Succession Planning in Support Internal Promotions
- Stepped increases for Supervisors (6 months & 1 year)
- Paid Medical, Dental, & Vision Insurance for Managers
- Bonuses for Managers
HRmango does not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where HRmango does business.