Medical customer service
: Job Details :


Medical customer service

Talent Groups

Job Location : Highland Heights,KY, USA

Posted on : 2025-01-28T15:23:42Z

Job Description :

Below are the work hours and Tuesday to Saturday schedule.

  • First shift – Tuesday-Saturday 9 AM to 5:30 PM EST (including one late day of 10:30am – 7:00pm) -$16.50/Hr on w2
  • Required Skills:

    • Accurate data entry skills with intermediate computer skills including variety of computer software developed both in-house i.e. Microsoft Office.
    • Places calls to the investigator sites delivery sponsor alerts, voice alert values, and any other critical values.
    • Strong analytical, interpersonal and time management skills
    • Strong client and phone service skills
    • Critical thinking and problem-solving skills to support quality decision making
    • Good written and oral communication skills

    Job Responsibilities:

    • Interacting via email and phones with sites in studies.
    • Working with participants samples from sites that have problems and need resolution from the site.
    • Completing the paperwork to send out samples that are received in error.
    • Communicating with project managers, logistics department and supplies department.
    • Working on database daily on resolving exceptions that trigger from samples needing further data.
    • Utilizing Microsoft Excel when working our exceptions.

    Apply Now!

    Similar Jobs (0)