Operation Specialist
: Job Details :

About Fantuan:

Fantuan was founded in Vancouver, Canada in 2014. With the mission of “life made easier,” we are now the largest Asian food service platform in North America. Our goal is to provide a one-stop platform connecting people and their local communities. In addition to food delivery services, our business also includes advertising and promotion, online shopping malls, self-pickup, and other online services. We invite you to explore how Fantuan can help you advance your career and fulfill your goals.

Responsibilities:

• Assist in the recruitment, training, and performance review process of the delivery team.
• Improve the efficiency of the delivery team and the quality of user experience based on data analysis and statistics.
• Resolve emergency situations occurred during daily operations.
• Complete tasks assigned by supervisors.

Preferred Qualifications & Requirements:

• Possess an innovative mindset and strong execution skills.
• Have good verbal and written skills and good coordination and organization skills.
• Be able to work under pressure.
• Fluency in Chinese is preferred.
• Candidates with previous experience in dispatching and logistics industry are preferred.

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