Receptionist
: Job Details :

About the Job

Company Description

At Sage Legal Group, LLC in Shorewood, WI, our mission is to help clients navigate difficult life stages with comprehensive legal guidance. We specialize in estate planning and administration, elder law, and family law, offering holistic solutions to meet all client needs. We provide thoughtful and compassionate legal services to ease burdens and ensure client peace of mind.

What Makes us Different?

At Sage Legal Group, we believe in setting our own course rather than following the conventional paths of other law firms. We are dedicated to redefining legal practice through a client-centered approach, collaborative teamwork, and a dynamic work environment. Our firm prioritizes the success of others, embraces flexibility, and values hard work. If you are a forward-thinking individual eager to be part of a trailblazing team that shapes the future of legal practice, we want to hear from you.

Role Description

We are seeking a Full-Time Receptionist to join our dynamic team at Sage Legal Group. This is an on-site role, based in our Shorewood, WI office. Our office hours are 8:30am-5pm.

As the Receptionist at Sage Legal Group, you will serve as the welcoming voice and first impression of our firm, representing our values and commitment to clients—both current and future—when they reach out to us. The ideal candidate will play a vital role in strengthening our team and ensuring we consistently deliver on our promises with excellence.

Key Responsibilities:

• Professional Phone Management: Answer and direct calls with compassion and efficiency, ensuring inquiries are handled promptly and with care. Address initial questions and schedule appointments as needed.
• Warm Client Welcome: Greet clients in person and over the phone with kindness and professionalism, ensuring they feel valued and at ease from their first interaction.
• Efficient Scheduling: Manage appointments and maintain (at minimum) three attorney calendars to optimize availability while prioritizing clients' needs.
• Communication Management: Handle emails and other correspondence with sensitivity and professionalism, directing inquiries to the appropriate team member or providing helpful initial guidance.
• Document Preparation Assistance: Support the preparation and organization of administrative documents with attention to detail and accuracy.

Qualifications:

• Exceptional Phone Etiquette and Communication Skills: Possess outstanding verbal communication abilities, creating a positive and welcoming experience for clients during every interaction.
• Client-Focused Service Excellence: Demonstrated ability to handle challenging situations with poise, empathy, and a calm, professional demeanor.
• Strong Multitasking and Time Management: Thrive in a fast-paced environment while maintaining focus, accuracy, and productivity.
• Superior Written and Verbal Communication: Proven ability to convey information clearly and professionally, both in writing and in conversation.
• Technological Proficiency: Proficient in Microsoft Office Suite with a willingness and aptitude to learn other productivity software and tools.

How to Apply:

If you are ready to join a firm that is redefining legal practice and shaping the future of the industry, we encourage you to apply by submitting your resume. After reviewing your resume, we will ask you to submit a cover letter outlining your relevant experience and why our trailblazing approach to the legal field resonates with you, as well as a list of 2-3 professional references.

• Sage Legal Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.