We are seeking an experienced and dynamic Operations Manager to lead and optimize the day-to-day operations of our Oil & Gas distribution center. This is a critical leadership role that will oversee the distribution center's processes, ensuring seamless operations both within the warehouse and across transportation networks. The ideal candidate will bring a proven track record in operational excellence, a strong ability to foster collaboration, and expertise in driving efficiencies in a fast-paced environment.
Key Responsibilities
- Oversee and manage daily operations within the wholesale and e-commerce distribution center, ensuring all processes run efficiently and effectively.
- Drive operational excellence by owning and enhancing key processes, including but not limited to inventory management, logistics, order fulfillment, and transportation.
- Collaborate with department leaders to implement innovative process improvements, ensuring alignment with organizational goals and objectives.
- Develop, implement, and monitor Key Performance Indicators (KPIs) to track performance, identify areas for improvement, and achieve operational targets.
- Partner with the Chief Financial Officer (CFO) to ensure financial processes, including billing and reporting, are accurate and efficient.
- Maintain and nurture strong relationships with key customers, ensuring exceptional service and long-term loyalty.
- Analyze and implement operational strategies to enhance customer profitability while reducing costs and maximizing efficiencies.
- Ensure compliance with all industry regulations, safety protocols, and environmental standards within the Oil & Gas sector.
Qualifications
- Bachelor's degree in Supply Chain Management, Operations Management, or a related field; an advanced degree (MBA or equivalent) is preferred.
- Minimum of 5 years of experience in transportation, storage, or a related industry.
- Demonstrated expertise in warehouse and distribution center operations, including a strong understanding of inventory management and logistics.
- Outstanding communication and interpersonal skills, with a strong focus on customer satisfaction and stakeholder engagement.
- Proficient in data analysis and the use of operational management tools and systems to drive performance.
- Knowledge of industry regulations, safety standards, and compliance requirements