This position requires work authorization in the U.S. at the time of application. Sponsorship is not available for this role.
Please review the job description thoroughly before applying. Candidates must meet the stated qualifications to be considered for the role.
Position Responsibilities
- Helps clients navigate the online technology options (Webcast, WebEx, VTC, Skype, etc.) within the agency to meet their needs for an online meeting.
- Assists with Agency WebEx meeting broadcasts:
- Schedules meetings, providing instructions, and technical support.
- Provides clients with an explanation and recommendation regarding the differences between WebEx meeting types (i.e. WebEx meeting, WebEx Training, WebEx Event).
- Maintains the Agency's 45 Video-Tele Conference (VTC) locations and schedules the VTC equipment using the Cisco TelePresence Management Suite.
REQUIREMENTS
Education & Corresponding Experience (required on matrix)
- A bachelor's degree in computer science, engineering, business management, organizational development (or related field) is preferred.
- 5 years of experience is required with an applicable bachelor's degree.
- 7 years of experience is required with an applicable associate degree.
- 9 years of experience is required without a degree or applicable degree.
- Experience should be consistent with the specific requirements of business and operations analysis and progressively more technical in nature.
Required Technical Skills & Experience (required on matrix)
- 2 years of Visio experience
- 2 years of experience with SharePoint
- 1 year of experience in website editing
Preferred Skills & Experience (optional on matrix)
- Demonstrate a working knowledge of Conference Room Management as it relates to:
- It's operating systems,
- Conference room amenities,
- Equipment trouble shooting.