DescriptionThe Community Services Director (CSD) is responsible for directing, leading and managing the operations of a comprehensive array of services and programs within assigned business unit. The CSD will oversee and supervise assigned business areas and review services being offered on an ongoing basis to ensure high quality. The CSD will develop new programs and services to grow the organization.Job responsibilities included but are not limited to:
- Responsible for the quality of program services provided and implementation of company core focus and values.
- Provide leadership in mediation/facilitation of creative problem solving in response to issues and concerns of clients, parent/guardian, case manager and community services.
- Maintain ultimate responsibility for the direction, management and supervision of all assigned personnel.
- Maintain ultimate responsibility for the development and implementation of comprehensive training program of personnel.
- Maintain empowerment, innovation, and learning within the company.
- Responsible for the overall financial management of assigned business areas and services.
- Support and provide leadership in the ongoing development of a mission and values driven culture.
- Promote organization and develop new services/business opportunities to grow the organization.
- Other duties as assigned.
RequirementsBachelor's degree in Health, and Human/Social Services field. Three to five years of progressive management and supervisory experience in Home and Community Based Services or Health Care industry. Experience in, and working knowledge of, applicable rules and regulations governing Home and Community Based Services, Intermediate Care Facilities, and the health care industry preferred. Must be able to meet the qualification of a Designated Manager which includes any of the following:
- Bachelor of Science degree in a field related to human services and one year of full-time experience
- Associates Degree or Diploma in a field related to human services from an accredited post-secondary institution and 2 years (4,160 hours) of full-time experience.
- Four years (8,320 hours) of experience under the supervision of a staff person who meets the previous listed qualifications.
AND three years of supervisory level experience in a program providing direct support services to persons with disabilities or persons age 65 and older. Must also be able to meet the following qualifications:
- Ability to safely operate and drive a motor vehicle with a Valid driver's license and meet qualifiers to be insured by EON, Inc.'s vehicle insurance provider.
- Safe and Operational vehicle to commute and travel for business purposes.
- Ability to pass a Minnesota Dept. of Human Services Background Study. To include ability to provide direct care without restrictions.
- Complete all orientation and training needs as written in policy.
- Meet the physical requirements as outlined in this position description.
- Possess good oral and written communication skills.
- Able to read and write in English.
- Basic computer knowledge and skills using Microsoft Office to include Excel, Word, and Outlook.