We are seeking a highly organized and detail-oriented Administrative Assistant to provide comprehensive support to a financial services office in downtown Cleveland. This role will play a critical part in ensuring a seamless transition as the office updates its address across marketing materials and client communications. The ideal candidate will have excellent communication skills, a proactive approach, and a strong proficiency in administrative tasks.
Key Responsibilities:
Client Relations:
- Make outbound calls to existing clients, informing them of the office's updated address.
- Provide professional and courteous assistance to clients, addressing any inquiries related to the transition.
Administrative Support:
- Create and update documents in Microsoft Word and Excel, ensuring accuracy and consistency.
- Draft and format letters, emails, and other correspondence as needed.
- Input and maintain client and business data in the office database with a high level of precision.
- Coordinate mailings, including printing, assembling, and shipping marketing materials with the updated address.
- Assist with general office duties, including filing, scanning, and organizing documents.
Office Coordination:
- Support the team during the address transition, ensuring all marketing materials reflect updated information.
- Collaborate with staff to address logistical challenges and ensure a smooth transition for clients and operations.
Qualifications:
- Proven experience as an Administrative Assistant or similar role, preferably in a financial services or professional office setting.
- Proficiency in Microsoft Office Suite, particularly Word and Excel.
- Exceptional organizational skills and attention to detail.
- Strong written and verbal communication skills, with a professional phone demeanor.
- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
- Familiarity with databases and mail merge processes is a plus.
- This is a contract opportunity with the potential to become a full time role.
Location: Downtown Cleveland
Onsite Position
Monday-Friday 7:30-4:30 or 8:00-5:00pm