Job Location : Roanoke,VA, USA
Required Skills:
Extensive skill with use of Microsoft Desktop products including but not limited to Windows, SharePoint, MS Office, Office 365 and MS Teams. (Required 5 Years)
Skill in troubleshooting tools and managing desktop and laptop computers as well as wireless devices. (Required 5 Years)
Ability to communicate effectively verbally and in writing with individuals and groups. (Required 5 Years)Experience working with help desk request tracking and reporting tools (Required 5 Years)Strong Customer Service skills that include a customer first attitude. (Required 5 Years)Provide computer training for field staff. Desired. Knowledge of computer/mobile device applications and how they operate in an enterprise environment. Desired. Experience with creating training documentation. Nice to have