Front Office Assistant
: Job Details :

Lancaster Behavioral Health Hospital (LBHH) is a 126-bed, inpatient psychiatric hospital and start-up joint venture between Lancaster General Health/ Penn Medicine and Universal Health Services. In addition to a general adult unit and dedicated adolescent unit, the facility offers services for treating those with co-occurring disorders on the psychiatric-medical unit, an intensive adult unit to care for those with severe conditions, as well as a womens trauma unit. This position requires every other weekend and every other holiday. Front Office Assistants are responsible for completing the following duties and tasks: Answers and responds to incoming telephone calls promptly and in a pleasant, courteous and clear manner. Promptly greets employees, visitors, and individuals seeking care upon arrival. Informs walk-ins of LBHHs services, evaluation, and admission processes, as well as routine hospital information. Initiates pre-assessment paperwork and insurance verification to assist th...Office Assistant, Office, Assistant, Behavioral Health, Healthcare, Business Services