Currently, ManTech is seeking a motivated, career and customer-oriented Field Service Representative to support our USMC contract out of 29 Palms, CA.
Responsibilities include but are not limited to:
- Provide All Source Field Support Representative (FSR) services for ManTech's C4ISRSustainment program in direct support of the U.S. Marine Corps.
- Entering problem reports into Configuration Management Professional (CMPro).
- Provide local commands support in upgrading and fielding of systems, softwareupgrades, Maintenance Instructions (MIs) and other system level support.
- Provide on-site support for NIWC-Atlantic and MARSYSCOM Program Office asrequired
Minimum Qualifications:
- At least 10 years of hands-on experience with the training and evaluation of procedures, instruction, curriculum management and development, and database management for C4ISR systems, to include three (3) of the following four (4) areas: Systems Requirements, Operational Requirements, Test & Evaluation, and Training.
- Recognized expert who has demonstrated industry and public service leadership in C4ISR Program curriculum development, management, and instruction.
- Strong familiarity with enterprise solutions, databases and software link analysis tools such as Palantir, Advances Analytics Technical Solutions (AATS), and ArcPro.
Preferred Qualifications:
- Ability to effectively communicate both written and oral to ensure program objectives are clearly convey to others and program level documentation is written clearly and technically correct.
- Ability to troubleshot and provide technical support to end users of USMC Intel products.
- Ability to load, configure and troubleshoot software and hardware issues.
- Advanced proficiency in Microsoft Office products.
- Ability to provide training to end users in the proper operations and maintenance of USMC Intel systems. This training could be over-the-shoulder training in a one-on-one environment or a formal classroom environment with multiple students.
- Experience in submitting problem reports and updating them in a web hosted software tracking system.
- CompTIA Security Plus - Continuous Education (CE)
Clearance Requirements:
- Must have an active TS/SCI
Physical Requirements: