Patient Care Coordinator, Dental, SMEC
: Job Details :

Position Details Position Information Position Title Patient Care Coordinator, Dental, SMEC Department Dental Clinic Position Category Staff Full Time Job Description Coordinate, integrate, and represent all facets of patient services Meet and greet patients and make them feel welcomed and relaxed Answer the telephone/ schedule appointments Communicate with patients regarding scheduling options Maintain patient records and coordinate patient flow Manage and control the daily, weekly, and monthly schedule to meet the practice goals Compile data and operate office equipment to maintain business records and reports Work with student doctors regarding patient care Required Qualifications *High school diploma or equivalent. This position requires 2 years of experience in the dental profession *May be required to lift up to 20 lbs *Sedentary position: may be required to sit for long periods *Vision: close vision, depth perception, and ability to adjust focus *Hearing: Ability to satisfactorily communicate with patients, the Doctor, and other staff members to ensure verbal communication is clearly understood, or a satisfactorily-equivalent communication method Preferred Qualifications Bilingual Physical DemandsCampus LMU Tower Job Duty Job Duty Adhere to and reinforce PPE requirements Job Duty Answer phones Job Duty Review patient records for each day s schedule, noting any outstanding treatment needs Job Duty Schedule all appointments; detail procedure and time needed Job Duty Stabilize production by scheduling according to practice guidelines Job Duty Maximize time efficiency in scheduling by utilizing procedure codes to doctor time, assistant time, anesthesia, etc. Job Duty Greet patients by name and update addresses, telephone numbers, and insurance information as appropriate Job Duty Alert appropriate staff of patient arrivals Job Duty Monitor the schedule throughout the day to ensure all runs smoothly Job Duty Maintain a short call list to aid in filling last minute openings Job Duty Check account balances of patients coming in and prepare to discuss any monies due Job Duty Adhere to all safety and health regulations Job Duty Note chronic last-minute cancellations in the patient s file Job Duty Register new patients and provide necessary forms (welcome letter, patient information, and office policy) Job Duty Confirm appointments with patients two days in advance of an appointment Job Duty May perform some insurance duties Posting Detail Information Posting Number S04089P Job Open Date 12/02/2024 Job Close Date 03/31/2025 Open Until Filled No Special Instructions SummaryAbout the Institution Lincoln Memorial University is a values-based learning community dedicated to providing educational experiences in the liberal arts and professional studies. The main campus is located in Harrogate, Tennessee. For more information about employment opportunities, contact the Office of Human Resources at 423-###-#### or ...@lmunet.edu. AA/EEO Statement Lincoln Memorial University is an Equal Opportunity education institution. Lincoln Memorial University prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability, veteran status, military status, pregnancy, sexual orientation, marital status, parental status, gender, gender identity, gender expression, and genetic information in all University programs and activities. Background Check Statement The University will conduct criminal background checks on all employees. Background checks may include but are not limited to confirmation of the individual's identity, credit information, motor vehicle driving record, review of an individual's criminal conviction record (if any), verification of any license, and certificate or degree required for the position. Quicklink for Posting