Aging Services Specialist, Living in Place3-24 27th Ave, Astoria, NY 11102, USAReq #2861Tuesday, January 14, 2025
ABOUT US:We believe that everyone deserves a home!Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.
Position Overview:Aging Services provides milieu-based services to tenants across our permanent housing portfolio focused on building community. Through time-limited, goal-directed case management services for those aging in place, the Aging Services team supports tenants in maintaining housing and improving their overall health and well-being.Reporting to the Clinical Coordinator of Living in Place, the Aging Services Specialist provides support to seniors throughout Breaking Ground using a Critical Time Intervention (CTI)-informed model. This includes providing time-limited services focused on housing retention, resource development, and community integration intended to support older adults aging safely in the community, as well as information and referral services, benefits application and navigation assistance, resource development support, and community integration programming. The case management for Aging Services typically involves a 3–6 month engagement and is on a referral basis.
Caseload:This position maintains a maximum caseload of 50 clients and serves as a member of the Tenant 360 team.
Work Schedule:This position has a 35-hour work week and is fully in-person. The position may require occasional evening or weekend hours to support tenant events.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Carry a caseload of 40-50 participants for auxiliary, short- to medium-term, solutions-focused services using a Critical Time Intervention (CTI)-informed model.
- Conduct structured assessments to evaluate service needs and develop appropriate person-centered service plans based on assessments.
- Outreach to potential community partners as well as Breaking Ground programs to obtain referrals and build/maintain caseload.
- Provide accurate and appropriate information on benefits, entitlements, programs, and case assistance, and assist in accessing services, including referrals, counseling participants, and advocating on behalf of participants.
- Arrange for the provision of services needed by participants.
- Maintain complete and accurate case records by documenting engagements, attempted engagements, referrals, and collateral contacts timely in electronic case management records or through other means. Prepare reports and other documentation related to service provision and disseminate information when necessary.
- Escort participants to appointments as needed or appropriate.
- Collaborate with other Aging Services Team members to implement group programming, including potential co-facilitation of socialization or similar groups.
- Conduct home visits as necessary to conduct assessments and/or engagements.
- Collaborate with external partners and site-based social services teams, including attendance at case review and case conferences, to ensure coordinated care for participants.
- Provide supportive counseling.
- Perform other related duties as assigned.
MINIMUM QUALIFICATIONS:
- Bachelor's degree or equivalent experience.
- 1-2 years of experience working with older adults and/or populations who have experienced homelessness.
- Housing-based case management experience strongly preferred.
- Experience using electronic case management or health records preferred.
- Proficiency in solutions-focused interventions and motivational interviewing techniques preferred.
- Superb collaborative skills.
- Creativity and strong problem-solving skills.
- Demonstrated success in working in a fast-paced environment.
- Ability to communicate (verbally and written) with diverse populations and stakeholders.
- Ability to travel throughout the 5 boroughs via public transportation or vehicle.
- Valid NY, NJ, CT, or PA driver's license with a good driving record, as defined by Breaking Ground, is preferred.
- Bi-lingual in Chinese, Korean, Russian, or Spanish preferred.
EOE/M/F/Vet/Disabled
- Pay Type: Hourly
- Min Hiring Rate: $25.82
- Max Hiring Rate: $25.82
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