Customer Service Represntative
: Job Details :

> Kelly Services is hiring for a Customer Service Representative. Pay: $15 /hour (based on experience) Schedule: Mon-Fri 9:30 a-5:30 p Job Duties Include: Provide excellent customer service by answering customer calls and providing general information about our services and trip information Provide trip options for Go. Bus customers and negotiate trip availability within the scheduling system Checking messages and returning customer calls during times of peak call volume Providing reliable and friendly customer service to internal and external customers Setting up new customer information, inputting trips to create driver manifests and ensuring address accuracy utilizing GEO Code processes Performing call center opening or closing processes to ensure all drivers are logged in or out and all vehicles are operable Maintaining performance goals and productivity Provide administrative support by organizing documents, handling incoming calls and recorded messages, collecting information, an...Customer Service, Service, Retail, Staffing, Customer