Salary: $42,769.00 - $76,983.00 Annually Location : Hampton, VA Job Type: Full-Time Permanent Job Number: 08454 Department: E-911 Opening Date: 01/02/2025 Closing Date: 4/2/2025 11:59 PM Eastern Function Join the City of Hampton team! As a proud V3 (Virginia Values Veterans) employer and a designated Military Spouse-Friendly Employer, we are committed to supporting veterans and military spouses. We offer a welcoming and inclusive workplace, recognizing the unique skills and experiences that military families bring. Are you looking to make a real impact in your community while building an exciting and rewarding career? The City of Hampton is seeking enthusiastic individuals to join us as Public Safety Dispatcher Trainees. This entry-level position offers hands-on training in answering 911 emergency and non-emergency calls, dispatching the appropriate emergency responders, and learning the vital skills needed to protect and serve. If you're eager to grow, thrive under pressure, and are committed to making a difference, we encourage you to start your journey with us as a Public Safety Dispatcher Trainee! Minimum Qualifications
- Completion of a standard high school course of study or the GED.
- Ability to pass a standard critical testing procedure; must successfully complete the City of Hampton Public Safety Telecommunications Trainee program to include Call Taker, Fire and Police Telecommunications.
- Will be required to successfully complete a Police Department background investigation to include a polygraph examination and pre-employment screening for controlled substances.
- Must possess a valid motor vehicle operator's license and must have and maintain a satisfactory driving record based on the City of Hampton's criteria.
- Must be able to successfully obtain an EMD/CPR certification within a specified length of time in accordance with internal guidelines and a VCIN certification within 6 months of employment.
Additional Requirements
- Requires effective communication with internal and external customers.
- Position may require working nights, weekends, holidays and extended shifts as required. Incumbents are required to work in situations of extreme stress and in emergency, life threatening situations.
- The incumbent may be considered essential personnel during City emergency situations or at the direction of the City Manager which may include long hours and unusual schedules.
- Extensive knowledge of and proficiency in the use of personal computers; thorough knowledge of the city's geography; ability to speak clearly and distinctively over the radio; ability to communicate effectively, both orally and in writing and ability to give clear, concise feedback; ability to develop and maintain harmonious working relationships and work effectively with diverse groups; ability to exercise sound judgment and make appropriate decisions.
- Must be able to maintain the ability to provide credible testimony in court, to the magistrate and in other situations where credibility will be of importance. A sustained finding of untruthfulness at the conclusion of an internal investigation may result in immediate termination.
Click here for a complete job description.Features Benefits Overview The following plans are available the first of the month following one full calendar month of employment:
- -Health insurance
- -Dental insurance
- -Vision insurance
- -Reimbursement accounts
- Health insurance offered through Optima Health (1-800-###-####). For more information on the provider network and pharmacies, see the The vision plan is offered through EyeMed Vision Care. For more information, see the
- Three dental plans are offered through Delta Dental (Delta Care, Delta Dental PPO, and Delta Dental PPO Plus) 1-800-###-####. For more information, see the
- Employees begin accruing annual and sick leave immediately.
- Other forms of leave include:
- Maternity Leave
- Parental Bonding Leave
- Care for Sick Parent Leave
- Birthday Leave
- Personal day (available every quarter)
The ten paid holidays each year include:
- New Year's Day
- Martin Luther King, Jr. Day
- President's Day
- Memorial Day
- Juneteenth Day
- Independence Day
- Labor Day
- Veterans' Day
- Thanksgiving Day
- Christmas Day
- Employee's birthday
- A tax deferred retirement plan 457 is offered through the ICMA Retirement Corporation. An after-tax retirement plan, Roth IRA, is offered through the ICMA Retirement Corporation (1-800-###-####). For more information, see the
- Group life insurance is offered through the VRS and the carrier is the Minnesota Life Insurance Company. Tax deferred retirement plan 457 is offered through the ICMA Retirement Corporation (1-800-###-####). For more information, see the
- Training and Career Development: The Employee Education Assistance Program (EEAP) encourages employee development through (1) educational programs leading to a degree, (2) skilled craft or trade training leading to a certificate or license and (3) coursework to renew and update skills. Eligibility criteria apply. In addition, the City offers training opportunities in technological, leadership, supervisory, and other areas of government/business knowledge and skill development.
- Medical/Dental and Dependent Care Reimbursement Accounts are offered on a pre-tax basis in order to reduce the amount of tax the employee pays.
- The Employee Assistance Program (EAP) is confidential and personal counseling service for the employee and their immediate family (757-###-####, 1-800-###-#### or
- Direct deposit into most banks is a convenient finance feature. Savings bonds are available to the City's workforce.
- Employees are covered for Workers' Compensation where appropriate.
01 Do you have a High School diploma or successful completion of a GED?
02 I understand I must successfully complete the City of Hampton's Public Safety Telecommunications Trainee program to include Call Taker, Fire and Police Telecommunications.
03 I understand that this position requires the ability to respond calmly and professionally in a high stress situation.
04 I understand that duties may be performed at the Public Safety or City Hall Communication Center which operates on a 24-hour basis.
05 This position requires shift work to include nights, weekends, holidays and extended shifts as required working in a public safety environment which operates on a 24 hour/7 day a week basis. Are you willing to accept work during these times?
06 I understand this position requires successfully passing testing for controlled substances and successfully passing a background investigation to include a polygraph examination.
07 I understand that this position is non-exempt.
08 How did you hear about this position with the Hampton Police Division? 09 The following forms must be submitted To the Police Recruitment Team within 5 days of the closing of this post. Questionnaires may be emailed to ...@hampton.gov. or hand delivered to 300 Butler Farm Road Hampton, VA 23669. Afterward, you may use your back browser button to return to this page.
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