Job Location : Williston,VT, USA
Benefits:
401(k) matching
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Receptionist – PuroClean of Vermont
Location: Williston, VT Employment Type: Full-Time
PuroClean of Vermont, a leader in property restoration and mitigation services, is looking for a highly organized, detail-oriented, and customer-focused Receptionist to join our team. This role is crucial in ensuring seamless communication between clients, technicians, and management while maintaining accurate records.
Key Responsibilities:
Answer and direct incoming calls with professionalism and warmth, ensuring prompt response times for emergency and non-emergency inquiries.
Provide excellent customer service by addressing inquiries, taking detailed messages, and routing calls appropriately.
Accurately enter job details, customer information, and service requests into our system.
Schedule and confirm service appointments for water, fire, mold remediation, and specialty cleaning services.
Support the office team with administrative tasks, including organizing paperwork, filing, and compliance checks.
Follow up on invoices and payments, ensuring timely and accurate processing.
Maintain a clean and professional reception area.
Assist in managing social media inquiries and basic marketing tasks if needed.
What We're Looking For:
Strong verbal and written communication skills.
Friendly and professional phone demeanor.
Exceptional attention to detail and ability to multitask in a fast-paced environment.
Proficiency in Microsoft Office and basic data entry systems.
Ability to learn and navigate industry-specific software for job entry and tracking.
Prior experience in a receptionist, administrative, or customer service role preferred.
Dependability, discretion, and a positive attitude in a team-oriented workplace.
What We Offer:
Paid vacation and sick leave.
Health benefits, including vision and dental options.
Retirement plan with company match.
A supportive, family-like work environment in a growing business.
Join our dynamic team and be the friendly first point of contact for customers experiencing property damage. If you thrive in a fast-paced, service-driven environment, we'd love to hear from you!
To Apply: Please send your resume and a brief cover letter detailing why you'd be a great fit for this role.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.