Job Title: Transformation Lead Job Location: Irving-USA-75039 Work Location Type: Hybrid
About us LSG Sky Chefs is one of the world's largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.
Role Purpose Statement The Process Improvement Transformation Lead plays a critical role in driving strategic initiatives that optimize and integrate the company's costing and pricing strategies. Reporting to the Senior Director of Costing & Pricing, this role ensures the successful execution of transformation projects, aligning cross-functional teams, and delivering measurable business impact. Acting as a trusted advisor and program leader, this individual spearheads process improvements, enhances cost transparency, and develops agile pricing strategies. This is a high-visibility position with strong professional growth opportunities in an evolving and dynamic business environment.
Main Accountabilities - Strategic Transformation Leadership: Partner with the Senior Director to execute the Costing & Pricing Transformation program, ensuring operational readiness and alignment with business goals.
- End-to-End Project Execution: Lead key transformation projects, defining project scope, timelines, and success metrics while managing deliverables across teams.
- Cross-Functional Collaboration: Work closely with Sales, Commercial Excellence, Finance, and Operations to drive seamless coordination of costing and pricing initiatives.
- Stakeholder Engagement: Act as a liaison between leadership, internal teams, and external consultants, managing expectations and ensuring alignment.
- Process Optimization: Identify and implement efficiency improvements, cost reduction initiatives, and value-driven solutions within the Costing & Pricing function.
- Digital Enablement: Support the integration of digital tools to enhance pricing accuracy, cost transparency, and operational agility.
- Change Management: Lead organizational change initiatives, ensuring smooth transitions and adoption of new processes within the Costing & Pricing team.
- Performance Metrics & Reporting: Develop and monitor key performance indicators (KPIs) to assess transformation success and drive continuous improvement.
- Executive-Level Communication: Prepare reports, presentations, and strategic insights for executive leadership, supporting data-driven decision-making.
Knowledge, Skills and Experience - Education: Bachelor's degree in business administration, Finance, Economics, or a related field (MBA preferred).
- Project Management Expertise: Proven experience leading strategic projects in a costing, pricing, or financial transformation context.
- Industry Knowledge: Strong understanding of costing and pricing principles, financial analysis, and business strategy.
- Analytical & Problem-Solving Skills: Ability to structure complex problems, drive data-driven solutions, and implement pragmatic improvements.
- Leadership & Influence: Strong ability to lead cross-functional teams, gain stakeholder buy-in, and drive execution with accountability.
- Transformation Experience: Background in (digital) transformation initiatives, particularly within costing and pricing functions, is highly desirable.
- Communication Excellence: Skilled in articulating complex strategies in presentations, reports, and business documentation.
Additional Requirements
- Candidates must be local or willing to relocate before the start date.
- Applicants must have authorization to work in the US without current or future sponsorship requirements.
LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.