Every employee with Royal South Toyota is absolutely critical to its success. We've been family owned & operated for over 50 years and we take great pride in our reputation. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.
This is a part time position that may include Saturdays.
RESPONSIBILITIES:
- Calculate the customer's bill using the dealership's computer system.
- Be friendly, professional, courteous and efficient when working with all customers and employees.
- Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket.
- Handle customer complaints with integrity and poise and take or refer the complaining customer to the appropriate individual for further communication.
REQUIREMENTS:
- Superior interpersonal skills
- Previous customer service experience required
- Professional Appearance
- Excellent communication and organizational skills
- Experience using Microsoft Office suite
- Ability to work effectively with customers, vendors and employees while handling multiple tasks simultaneously
- Must be willing to submit to a drug screen & background check
- Flexible hours, Including Saturdays