Job Description
Position: Collections Specialist
Location: Lake Success , NY
Type: Full Time
Salary Range: $55k to 62k/PA
Summary:
We are seeking an experienced Accounts Receivable Specialist to join our team. This role involves managing all aspects of accounts receivable, including billing, collections, and resolving customer billing issues. The ideal candidate will have a strong attention to detail, excellent communication skills, and a proactive approach to resolving discrepancies.
Key Responsibilities:
- Generate and send out invoices/bills to clients.
- Follow up on outstanding invoices/bills and ensure timely collections.
- Reconcile accounts receivable ledger to ensure all payments are accounted for and properly posted.
- Investigate and resolve billing discrepancies or disputes.
- Communicate with clients to address billing inquiries and resolve payment issues.
- Monitor clients' accounts for late payments and take appropriate collection actions.
- Collaborate with internal teams to address client billing concerns.
- Prepare aging reports and provide regular updates on accounts receivable status.
- Assist with month-end closing processes and provide support for financial audits.
- Maintain accurate records and documentation of all accounts receivable activities.
Requirements:
- Bachelor's degree in accounting, finance, or related field preferred.
- Proven experience (5+ years) as an Accounts Receivable Specialist or similar role.
- Strong knowledge of accounting principles and practices.
- Proficiency in Microsoft Excel and accounting software (e.g., QuickBooks).
- Experience with legal billing platforms (e.g., Centerbase or similar).
- Excellent communication and interpersonal skills.
- Ability to prioritize and manage multiple tasks in a fast-paced environment.
- Detail-oriented with a high level of accuracy in data entry and record-keeping.
- Experience working with cross-functional teams and resolving client issues.
- Familiarity with collection techniques and negotiation skills.
- Ability to maintain confidentiality and handle sensitive information professionally.