I am working with a client in East Chicago who is looking to add a Service Manager to lead their strictly commercial roofing service operations. This role requires a proactive leader with strong scheduling, mentorship, and process development skills to ensure efficiency and high-quality service delivery.
Benefits and Pay Range:
Responsibilities and Duties:
- Manage and prioritize service calls, ensuring timely and efficient job completion.
- Train, mentor, and oversee service technicians to maintain high performance and professional growth.
- Create and refine workflows to improve efficiency, customer satisfaction, and operational effectiveness.
- Serve as the primary point of contact for clients, ensuring service needs are met with professionalism and quality.
- Ensure all work meets industry standards, company guidelines, and safety regulations.
- Oversee inventory, tools, and equipment to ensure job readiness and cost efficiency.
- Troubleshoot service-related challenges and implement solutions to maintain seamless operations.
- Maintain accurate records of service work, team performance, and job completion reports.
Requirements and Qualifications:
- Bachelor's degree preferred
- Proven experience in commercial roofing service management or a related field.
- Strong leadership and organizational skills.
- Ability to develop and optimize operational processes for better efficiency.
- Excellent problem-solving skills and a customer-focused mindset.
Reach me directly at ...@cbpsearch.com or 720.###.####
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Opportunity Employer/Veterans/Disabled.