Job Description Our client, headquartered in Houston, is a privately owned firm specializing in consulting, back-office outsourcing, and IT outsourcing. They exclusively serve the upstream and midstream sectors of the oil and gas industry. Recognized as a premier partner within the industry, they provide comprehensive support to companies of all sizes across various stages of their business journey. They are looking for an HR Generalist to join their team. The Front Desk Receptionist will be responsible for managing the front desk area, greeting visitors, answering phone calls, and performing administrative tasks to support the office's daily operations. This position requires excellent communication skills, a professional demeanor, and the ability to multitask in a busy environment. Key Responsibilities:
- Greeting and Welcoming Visitors:
- Greet clients, visitors, and guests with a friendly and professional attitude.
- Direct visitors to the appropriate departments or personnel.
- Ensure visitors sign in and are aware of security procedures.
- Answering and Directing Calls:
- Answer incoming phone calls promptly and professionally.
- Direct calls to the correct department or individual.
- Take accurate messages when necessary and relay them promptly.
- Managing Appointments and Scheduling:
- Schedule and coordinate appointments or meetings.
- Maintain the calendar for executives or managers.
- Ensure meeting rooms are properly prepared for scheduled events.
- Administrative Support:
- Handle incoming and outgoing mail, packages, and deliveries.
- Assist with filing, photocopying, and other office administrative tasks as required.
- Maintain office supplies inventory and order new supplies as needed.
- Customer Service:
- Provide information about the company or services to visitors.
- Address customer inquiries or concerns with professionalism and efficiency.
- Maintaining a Clean and Organized Front Area:
- Keep the reception area clean, organized, and presentable at all times.
- Ensure the front desk area is stocked with brochures, business cards, or other relevant materials.
Other Duties as Assigned:
- Assist other departments with various administrative tasks as needed.
- Perform additional tasks to support office operations or management.
Qualifications:
- Education: High school diploma or equivalent
- Experience: Previous experience in customer service, administration, or a front desk role is an advantage.
Skills:
- Strong verbal and written communication skills.
- Excellent organizational and multitasking abilities.
- Basic computer skills (Microsoft Office, email, scheduling software).
- Professional and courteous demeanor.
- Ability to handle confidential information.