Customer Service Representative
: Job Details :

The Customer Service Representative is a member of a high-functioning, fast paced team, that serves customers, managing internal, and external customer relationships. The Customer Service Representative processes orders, services inquiries, resolves customer concerns and proactively manages customer needs. Our team provides phone and email support to our customers seven days a week, with extended daily business hours. Team members participate in daily tracking of continuous improvement initiatives. Schedule: Sunday-7 a-3 p, Mon.-Thurs.-10 a-7 p. Benefits: Day 1! 401 K: Day 1, with Company Match Stock Plan: With Company Match! Earned Time Off: 13 Days! JOB RESPONSIBILITIES Provide a high level of customer service via telephone, email, written communication or personal contact to resolve mostly routine problems and requests. Identify and assess customers service needs and refer to other service or technical departments for follow up or additional information as needed. Ensure order inst...Customer Service Representative, Customer Service, Representative, Project Management, Manufacturing, Retail