Job Location : Port Washington,NY, USA
Customer Service Representative
Port Washington based manufacturer is seeking a qualified candidate for a Customer Service position.
Job Description:
Work on a customer service team whose responsibilities include:
- Answer all incoming phone calls
- Taking/entering orders placed by phone, email or fax
- Assisting customers in ordering the correct items and/or parts
- Answer all customer questions or direct them to the appropriate department
- Follow up with customers on shipping notifications or any outstanding matters
- Work with our external sales reps in building and maintaining customer relationships
- Manage daily invoice processes
- Complete general office functions, as necessary
Qualifications:
- Must be well spoken and articulate
- Ability to simultaneously handle multiple phone calls
- Experience in the construction industry is a plus
- Customer Service experience a plus
- Bachelors degree preferred
We are a family owned and operated company that is seeking a candidate who enjoys the challenges and opportunities of working in a small office environment. We offer full benefits, vacation/sick time and a competitive salary. Please email your resume to ...@oztec.com . No phone calls please.