(Concierge) Correspondence Phone Support, Intermediate
: Job Details :

Our Concierge Customer Experience Teams receive incoming telephone calls from BSCs top tier customers. Our agents are trained to go above and beyond, providing high quality, white glove, one stop shop service. The Concierge Call Center is open 7 days a week, 4:45 a.m. 8:00 p.m., including most holidays. If hired, you will be required to attend and complete paid, mandatory training remotely. You must attend training each day for 8 hours, totaling 40 hours per week for the required training period. Training hours are 8:00 a.m-4:30.p.m Mon-Fri. After completion of training, agents may work remotely and will be assigned a daily 8 hr shift within the aforementioned hours of operation totaling 40 hrs a week. The assigned shift can be different from training hours. The following job summary will help you understand the candidates/people well suited to our Concierge Call Center Team. Job Summary: Projected Start date: May 2025 Mandatory Training: Remote As a Concierge Customer Service Repre...Concierge, Media, Support, Customer Experience, Training, Technology, Insurance