Everyday Health Group (EHG) is a recognized leader in patient and provider education and services attracting an engaged audience of over 67 million health consumers and over 890,000 U.S. practicing physicians and clinicians. Our mission is to drive better clinical and health outcomes through decision-making informed by highly relevant information, data, and analytics. We empower healthcare providers, consumers and payers with trusted content and services delivered through Everyday Health Group's world-class brands.
The Opportunity
Castle Connolly Top Doctors is the healthcare industry's leading doctor ratings and research company and a subsidiary of Everyday Health Group. Castle Connolly Top Doctors is seeking a proactive and detail-oriented Operations Coordinator to join our team. The Operations Coordinator will play a crucial role in supporting the day-to-day operations of Castle Connolly, supporting our Account Management & Sales teams. This role offers an exciting opportunity for individuals who are passionate about healthcare and interested in contributing to a growing and dynamic team.
Key Responsibilities
Track print advertising and digital visibility products' inventory, update content, schedule with clients, and collaborate with creative designers.Provide reporting and segmented lists for sales, marketing, and leadership teams.Maintain and update sales and email databases of healthcare providers, including doctors, hospitals, and other medical professionals.Maintain and update internal and external documents and assets across all Castle Connolly teams.Ensure accurate and timely updates to healthcare provider profiles in the CMS database, including doctors, hospitals, and medical professionals.Handle inbound inquiries from consumers, doctors, hospitals, and publishing partners.Work collaboratively with team members to identify and implement process improvements and best practices for operational efficiency.Job Qualifications
Bachelor's degree in business, communications, marketing, or a related field preferred.2+ years of experience in operations, administrative support, or a related role.Proficiency in Salesforce or similar CRM systems for database management.Experience with content management systems (CMS), email marketing tools, and reporting platforms.Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and/or Google Workspace tools.Excellent attention to detail and accuracy in managing data and documents.Strong time management and ability to prioritize tasks effectively in a fast-paced environment.Exceptional written and verbal communication skills to interact with clients, team members, and external partners.Ability to handle inquiries with professionalism and provide clear, concise responses.Strong team player with a proactive approach to identifying and implementing process improvements.Ability to work cross-functionally with creative, sales, marketing, and operations teams.#J-18808-Ljbffr