Job DescriptionSummary: The Transformation Program Manager oversees an executive-sponsored program focused on company transformation. This role drives cross-functional collaboration for platform optimization and improvement. Responsibilities:
- Manage, monitor and continually evaluate the Company Success system's support activities across various functions or departments within the company
- Build, develop, and grow business relationships with project stakeholders at multiple levels and multiple locations vital to the success of the program
- Identify, escalate, and mitigate risks while holding functions or departments accountable
- Implement a comprehensive approach to monitoring and managing the program's progress and key performance indicators including milestones such as timing, resourcing, cost, and deliverables
- Partner cross-functionally to ensure appropriate levels of communication across all project stakeholders
- Influence without direct lines of reporting to promote alignment and execution of key deliverables
- Manage stakeholder expectations, potential conflict resolution, and changes in scope
- Effectively communicate project metrics, updates, and deliverables
- Help support implementation of continuous improvement opportunities
- Facilitate change management efforts and processes to ensure smooth transitions and stakeholder buy-in
Education:
- Bachelor's degree with an emphasis in business, finance or related field of study
- Experience managing supply chain, operations, and/or business/commercial operations initiatives with demonstrated successful deliverables
- Experience managing multiple complex concurrent objectives, tasks, or activities; making effective contributions to prioritizing and time allocation
- Experience interpreting data, formulating conclusions and proposing recommendations with sound judgement
- Experience preparing and delivering analysis, reports, and presentations for company leadership
- Experience developing and maintaining effective and productive relationships with cross-functional peers and company leaders/executives
- Proven leadership, team management, and conflict resolution skills
- Excellent verbal and written communication skills are necessary in order to persuade and influence decision making of individuals, groups, work teams and leadership as a means to achieve project results
- Ability to maintain composure and adapt in a dynamic, fast-paced, customer-focused work environment characterized by rapid change, minimal lead times, frequent ambiguity and multiple competing priorities
- Experience using Microsoft Office, including the ability to create reports, documents, presentations and advanced spreadsheets in MS Word, MS Excel, and MS PowerPoint
- MBA, preferred