Job Type Full-time Description KVCAP's Transportation Program has an opening for a Scheduler/Dispatcher in Waterville. Responsibilities
- Use dispatch software to assign trips and prepare daily trip manifests for drivers
- Respond to client telephone calls
- Perform a variety of office tasks including typing, filing, copying, and data entry
- Communicate with drivers via two-way radio and/or cell phone in accurate, professional, and timely manner
- Act as contact person for outside agencies requesting transportation
- Will be responsible (on a rotating basis) to be on call after-hours as a contact for drivers and providers
Requirements
- One to two years office work involving customer service
- Ability to read maps and give clear concise directions
- Good interpersonal skills with willingness to help clients and coworkers in a fast paced environment
- Ability to work as a team and multitask
- Ability to pass DMV, State Bureau of Investigation, Department of Health & Human Services, Sex Offender Registry and fraud background checks
- This position is subject to Federal Transit Administration (FTA) drug and alcohol testing program requirements
Preferred Requirements:
- Previous experience in dispatching by telephone and/or two-way radio
- Knowledge of Kennebec and Somerset Counties and surrounding areas
- Familiarity in using computer data base or software for scheduling transportation
Benefits
- 13 Paid Holidays, including Juneteenth and Indigenous People's Day, plus one additional day during your Birthday month
- Low cost health, dental, vision, life and long-term disability insurance options
- 100% employer-paid short-term disability insurance
- Generous Paid Time Off program that starts at 4 weeks per year
- Employer-sponsored retirement plan that includes an employer contribution and an employer match
- Annual CSA program that delivers a weekly box of food from local farms to all participating employees for 20+ weeks per year
Salary Description $16.05-$18.86/hr