We are a national leader in disaster restoration services. From the initial clean-up stage to complete reconstruction, we provide comprehensive support throughout the entire process. The organization undertakes a diverse portfolio of projects, ranging from multi-million dollar commercial endeavors to residential losses valued at several thousand dollars. We are a team of high-energy, high-performing individuals who collaborate to uphold our company's status in the industry.
Position Summary
As a member of the National Operations Team, the Regional Project Director reports directly to the Vice President of Large Loss. This role also closely collaborates with the Director of Operations for Mitigation Services and the Director of Operations for Construction Services. The Regional Project Director is responsible for managing the day-to-day operations of the large loss team, with a focus on developing and implementing customer-centric operational processes to drive growth across all large loss segments. This includes maintaining and expanding relationships to drive revenue, streamlining operational processes for greater consistency and improved training throughout the organization, and teaching/leading colleagues on creating revenue opportunities through exceptional operational performance. The Regional Project Director role offers opportunities for professional growth. As part of the National Large Loss Team, your contributions will directly shape the company's future success and long-term expansion.
Key Responsibilities
- Collaborate with the Vice President of Large Loss to drive growth in both mitigation and reconstruction revenue, implement customer-focused operational procedures, and optimize overall processes.
- Responsible for creating, preparing, and executing the overall customer-focused operational plan to be implemented across large loss projects.
- Leads the development and implementation of scalable, consistent operational processes across branches and acquisitions.
- Responsible for training national and branch-level operations teams on the developed operational processes; especially industries prone to high business interruption.
- Responsible for driving revenue growth by closely collaborating with the business development team to provide consistent marketing and operational support.
- Prospects and sets up appointments at the national, regional, and local level.
- Works closely with members of the National Account Team, National Insurance Team, and local branches to capitalize on revenue-generating synergies.
- Responsible for estimation and closing of point-of-sale project opportunities when necessary.
- Oversees the daily operations and financial performance of each individual project that is sold or assigned.
- Assists with collection efforts both regionally and nationally.
- Works with the business development team to facilitate client communication and issue resolution if required.
- Actively maintains memberships in industry-specific organizations as applicable.
- Utilizes and manages CRM tool to keep all client information up-to-date and all activities current.
- Supports all operations in selling efforts by providing needed internal support, including documentation, communication, setting customer expectations, and potential jobsite assistance.
- Maintains and executes corporate reporting needs.
- Other duties as assigned.
Qualifications
- 10+ years of experience in similar roles
- Strong analytical skills, with extreme attention to detail, accuracy and accountability balanced with sound business judgment
- Excellent and professional written/verbal communication
- Ability to effectively communicate in high stress situations
- High quality presentation skills
- Strong interpersonal skills and the ability to develop trusting relationships
- Outstanding collaborator with demonstrated track record of proactive communication
- Proficient in MS Office Suite; proficient in Excel and PowerPoint
- Proven ability to work hard, both independently and in a team environment, in a high pressure on-call environment with changing priorities
- Willingness to work outside of normal business hours and travel as necessary
Compensation
As the Regional Project Director, you will receive a competitive salary that aligns with your experience level. This can be discussed further during the initial interview. Additionally, we offer our employees comprehensive benefits, including fully paid medical and life insurance, optional dental and vision coverage, generous paid time off, a 401(k) plan, and many more perks.
If this sounds like you, please APPLY TODAY!
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Seniority level
Director
Employment type
Full-time
Job function
Project Management, Production, and Management
Industries
Consumer Services, Construction, and Insurance
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