Are you passionate about making a real impact in the lives of individuals facing mental health challenges? Conard House is looking for a dedicated and compassionate Case Manager II (MHRS) to join our team. If you have experience in mental health, a strong commitment to advocacy, and the ability to work collaboratively, we'd love to hear from you.
Why Join Us?
At Conard House, we believe in fostering community, empowerment, and recovery. Our team provides critical support to clients in San Francisco, helping them build stable, independent lives. If you're looking for meaningful work where you can make a difference every day, this role is for you.
What You'll Do:
- Provide essential mental health services, assessing client needs, making referrals, and coordinating care.
- Offer resources and advocacy, guiding clients through challenges with respect and empathy.
- Lead group activities and skill-building sessions to foster stability and engagement.
- Document services in EPIC, ensuring compliance with Medi-Cal guidelines.
- Maintain a safe, supportive community by facilitating social connection and crisis intervention when needed.
- Meet monthly billing targets while maintaining high-quality service.
Qualifications:
- Master's degree in Psychology, Counseling, or closely-related field of concentration.
- Registration with the CA Board of Behavioral Sciences required. (Must be licensed or waivered)
- 3 years of experience in any occupation or position providing direct client services in a mental health setting, with at least one year of experience supervising staff and program management.
- Experience in mental health services, including psychiatric diagnostic assessment, individual and group counseling/therapy, psychosocial case management, and crisis intervention.
- Demonstrated effective advocacy, organizational, and communication skills.
- Experience working with diverse populations and diverse teams.
Responsibilities:
- Manages and directs a housing facility providing psychiatric, diagnostic, assessment, and treatment planning services for individual and group therapy/counseling, psychosocial case management, and crisis intervention.
- Supervises Case Managers, including hiring new staff, training and reviewing performance, recommending personnel actions, and training staff in mental health services, Medi-Cal charting and billing, and the San Francisco Department of Public Health Behavioral Services electronic health record system.
- Meets with staff weekly for supervision, reviews charting on a weekly basis, and ensures timely completion of all charting and billing objectives to meet monthly billing targets.
- Ensures Supportive Housing Case Managers provide housing referral and assistance, advocacy, emergency assistance, and care coordination to residents.
- Develops and implements groups and activities addressing resident needs within an independent living program.
- Ensures accurate and timely completion of statistical reports for the program location.
- Meets weekly with the Associate Clinical Director or Director of Clinical Services and attends Program Director's business and program meetings.
- Carries a caseload of half of a Clinical Case Manager and carries a pager or cell phone for emergency responses.
- Acts as the contact person for Property Management Services and works in collaboration with Shelter Plus Care by attending meetings, preparing annual reports, and attending necessary meetings.