Vice President of Travel
: Job Details :

Vice President of Travel

AAA of Western/Central NY

Location: Buffalo, NY

Salary: $200,000 -$220,000 + bonus (negotiable)

POSITION OVERVIEW

The Vice President of Travel is a senior leadership role responsible for overseeing and driving the

strategic direction, growth, and operational efficiency of the travel division within an organization.

This role requires a deep understanding of the travel industry, exceptional executive leadership skills,

and the ability to cultivate vital relationships and partnerships with key stakeholders and vendors.

JOB RESPONSIBILITIES

30% Executive Leadership

➢ Capacity to develop and implement long-term strategies and tactical plans that drive

growth and operational efficiency for the travel department.

➢ Articulate a clear vision for the travel division aligned with the organization's strategic

plan.

➢ Identify and capitalize on new market opportunities to drive growth and profitability.

➢ Stay abreast of industry trends, emerging technologies, and competitive landscape to

maintain a competitive edge.

➢ Build and lead high-performing travel teams, fostering a culture of excellence,

inclusion, and collaboration.

➢ Set clear performance objectives and provide regular feedback and coaching.

➢ Promote continuous learning and professional development within the team.

20% - Travel Sales:

➢ Develop and execute sales strategies to promote travel bookings and increase market

share.

➢ Collaborate with the marketing team to create compelling campaigns and promotional

materials.

➢ Monitor sales performance and KPI and use data to identify areas of sales

improvement, adjust strategies, and drive results to achieve targets.

20% - Travel Operations

➢ Oversee the day-to-day operations of the travel business, ensuring efficiency and high-

quality service delivery.

➢ Willingness to embrace innovation and leverage technology to enhance travel services

and improve customer experiences.

➢ Implement best practices and streamline processes to enhance operational performance.

➢ Ensure compliance with industry regulations, safety standards, and club policies.

10% - Vendor Relationships:

➢ Build and maintain strong relationships with key vendors and travel partners.

➢ Negotiate contracts and agreements with vendors, suppliers, and other external

partners.

➢ Ensure high levels of travel customer satisfaction that aligns with AAA, Inc.

accreditation standards.

20%- Financial Oversight

➢ Manage the overall travel budget, including forecasting, and expense control.

➢ Analyze financial performance, navigate challenges and changes to the market

environment to revise strategies to achieve financial targets.

➢ Manage & develop effective incentive compensation programs that motivate sales with

increased revenue and increase net income.

➢ Identify cost-saving opportunities without compromising service quality.

EDUCATION

▪ Bachelor's degree in Business Administration, Hospitality Management, Travel and Tourism,

or a related field (MBA preferred).

QUALIFICATIONS

▪ Extensive experience in the travel industry, with a proven track record of leadership and

strategic planning.

▪ Strong financial acumen and experience managing budgets and financial performance.

▪ Excellent interpersonal and communication skills, with the ability to build and maintain

relationships at all levels.

▪ Proficiency in leveraging technology and digital tools to enhance operations and

customer experience.

▪ Ability to thrive in a fast-paced, dynamic environment and adapt to changing market

conditions.

▪ Strong problem-solving and decision-making skills.