Job DetailsJob Location The Garlands of Barrington - Barrington, IL Position Type Full Time Job Category Hospitality - Hotel DescriptionMember Services AttendantFull-time Days - 40 hrs/wk. Hourly Rate - $18.00Full-time Overnight - 40 hrs/wk.Hourly Rate - $18.50 **Be part of a team with an award-winning reputation as one of the premier Life Plan communities in the country. **Be part of a team with the unique opportunity to connect with members, create joy and happiness, mentor positive energy, inspire others and, most of all, be inspired.Benefits for Employees (working 30 hours + per week)
- Paid time off
- Paid holidays
- 401k (with match)
- Medical, dental and vision insurance
- Short and long-term disability
- Life insurance
Benefits for All Employees (Full-time and Part-time)
- Heated, underground parking
- Complimentary soup and salad bar
- Employee referral awards
- Employee Assistance Program
- Uniforms provided
Top Reasons to apply to the Member Services Team at The Garlands of Barrington
- This is a non-tipping environment. Our hourly employees are rewarded each year by the Members of the community with a Holiday Fund Bonus
- Take pride in working at an Award-winning community that is beautiful year round
- Be part of a team with the unique opportunity to connect with members, create joy and happiness, mentor positive energy, inspire others and, most of all, be inspired.
Job Responsibilities for a Member Services Attendant:
- Serves as the first point of contact to personally greet all customers and valet park vehicles.
- Provides an array of services to Members (e.g. unloading vehicles, delivering packages and mail, transportation, dog walking, washing cars)
- Provides a safe and secure environment as a First Responder in all areas of The Garlands' community.
- Serves as liaison between The Garlands and emergency personnel, including the fire department, paramedics and 911.
- Responds to medical emergencies by taking appropriate and immediate action to assist the individual(s) in distress.
- Completes building security rounds.
- Assists the Maintenance department with the snow removal, when necessary.
- Certified in using the AED & performing CPR. (required training provided)
*Some weekends and holidays may be requiredQualifications
- Proven strong customer service skills
- Ability to demonstrate compassion, patience and understanding
- A current driver's license in good standing
- Must have the ability to work a flexible schedule, including weekends and holidays
- Capable of learning a variety of safety, security and emergency preparedness measures and be able to respond calmly and professionally to all situations
- Excellent communication skills, phone etiquette, attention to detail
- Basic computer skills and the ability to learn new systems
- Experience working in or with Police or Fire Department may be helpful, but not required
Physical Requirements: • Must be able to lift up to 50 lbs. • Must be able to walk and stand continuously