Employment Type : Full-Time
The Complaints Resolution Analyst is a key role within Business Operations, and will report to the Complaints Manager. *This is a 12 month fixed-term contract* The role has two key objectives: To ensure that all Customer queries and complaints are dealt with in a timely and efficient manner, are fully and accurately captured and documented, are thoroughly investigated, and ensuring fair outcomes for Customers at all times. Assisting the Complain...
Employment Type : Full-Time
We are currently working with a company in Glasgow who are looking for a Client Solutions Analyst to join their Client Solutions Operations team. This role has a salary of 25,000, working 35 hours per week. Monday to Friday, 9am-5pm. Within this role customer service is key! Being able to maintain a healthy balance between managing a varied workload, while meeting customer needs. You will be dealing with a variety of queries, making sure they ar...
Employment Type : Full-Time
To provide exceptional levels of support to Account Managers & key stakeholders, in purchasing data analysis, administration, client service and contract management support. Client Details A leading procurement specialist with over 30 years of experience collaborating with clients and suppliers, leveraging a vast network of experts and resources to drive value and enhance offerings, provide industry insights, innovative solutions, and custom...
Employment Type : Full-Time
Service Desk Analyst - Derbyshire Exciting opportunity for someone who is looking to expand their existing experience within a service desk environment that promotes internally. 25,000 salary (negotiable), on site in Derbyshire, 1 day hybrid per week after training. To apply Who are we? Our client are an industry leader, nationwide within the manufacturing and construction industries. You will be joining a growing service desk team who look afte...
Employment Type : Full-Time
Service Desk Analyst – 3-month Contract – Bristol My client in the legal sector is seeking a Service Desk Analyst for a 3-month contract to deliver IT support. This role focuses on addressing service desk inquiries via phone and email. Key areas of expertise include ITIL, ServiceNow, and iManage. The Service Desk Analyst will be responsible for triaging and resolving both general IT and law firm-specific tickets. The ideal candidate will bring s...
Employment Type : Full-Time
Service Desk Analyst 3-Month Contract 15.62 Per hour Umbrella Bournemouth Your New Company A large public sector client looking for a Service Desk Analyst with excellent customer service skills to join the team due to staff illness and busy period. The Service Desk Analyst provides services and support relating to existing standard applications and infrastructure, as well as managing and fulfilling requests for service. The Service Desk provides...
Employment Type : Full-Time
Service Desk Analyst Office based in Birmingham Salary of 35,000 plus benefits Permanent role May be required to work overtime, weekends and be flexible with start / finish times ABOUT THE CLIENT: Our client, stands as a beacon of excellence in the logistics and supply chain industry, boasting a rich legacy spanning five decades. With an unwavering commitment to customer-centricity, our client thrives on the synergy between its dedicated workfor...
Employment Type : Full-Time
Service Delivery Analyst / Change Management / Major Incident / ITIL / Risk Management Role: Service Delivery Analyst Salary: 38,500 - 40,000 Location: Manchester - Hybrid The Client: A leader in the insurance industry is looking to add a Service Delivery Analyst to their impressive IT team. They're ideally looking for someone who experienced in ITIL and has experience in Major Incident Management. What’s needed for me to be considered? ITIL exp...
Employment Type : Full-Time
Service Desk Analyst – 3-month Contract – Bristol My legal client is looking for a Service Desk Analystto provide IT support for a 3-month contract. This opportunity will involve service desk issues which will be handled by telephone or email. The customer is looking for support with ITIL, Service Now and iManage. The Service Desk Analystwould be required to triage and resolve tickets (Non law firm specific and Law firm specific tickets). The Id...
Employment Type : Full-Time
Service Desk Analyst – 3-month Contract – Bristol My legal client is looking for a Service Desk Analystto provide IT support for a 3-month contract. This opportunity will involve service desk issues which will be handled by telephone or email. The customer is looking for support with ITIL, Service Now and iManage. The Service Desk Analystwould be required to triage and resolve tickets (Non law firm specific and Law firm specific tickets). The Id...