Employment Type : Full-Time
Contact Centre Manager Location: East Grinstead (Hybrid Working Pattern) Salary: 34k- 37k Hours: 35-hour week Monday to Friday Excellent company benefits includin g: 33 days holiday, private medical, 9% company pension, free parking and much more About the Role: We are looking for a Contact Centre Manager with a strong background in customer service, complaints management, and team leadership. This role oversees formal complaints, supports team ...
Employment Type : Full-Time
We are looking for an experienced and dynamic Contact Centre Manager to join our team. In this role, you will lead and manage a team of collectors, ensuring their performance and development while meeting key performance indicators (KPIs) and business objectives. You will motivate, coach, and manage your team to deliver exceptional customer service, meet revenue targets, and drive operational success. Contact Centre Manager Key Responsibilities:...
Employment Type : Full-Time
Operate on the front line of service delivery within a busy 24/7 contact centre environment working with some of the countries well know charities as well as smaller key charity, government and 3rd sector organisations. Ensuring quality and performance levels meet and exceed expectations on challenging service lines. Work as key management figures with responsibility for the effective daily operations of their team including recruitment, onboard...
Employment Type : Full-Time
Ready to lead a high performing team? You could be our next Collections Team Manager. What makes you just right for us? As the Team Manager, you will be at the helm of a dedicated team of Collections Agents, guiding and inspiring them to achieve outstanding results. Your primary focus will be on achieving first contact resolution in the collections environment, ensuring that your team not only drives positive customer outcomes tailored to indivi...
Employment Type : Full-Time
Contact Centre Team Leader (Collections) Warrington 30,000 30 Days Holiday Pension Progression Company Benefits Do you have Contact Centre / Collections experience and are looking to join a leading innovative communications group in a role that will be Monday-Friday, and offer stability and long term progression opportunities? On offer is the chance to join a growing company that specialise in helping businesses engage with their target audience...
Employment Type : Full-Time
Sales Contact Centre Manager Corby Salary 50-55k Our established client based in Corby is recruiting a dynamic and results-driven Sales Contact Centre Manager to lead their team of Sales Advisors. This role is pivotal in driving sales performance, enhancing customer satisfaction, and ensuring the overall success of sales operations within the contact centre. The ideal candidate will have a strong background in sales leadership, team management, ...
Employment Type : Full-Time
e.surv Charterted Surveyors are seeking a Team Leader to join our Central Operations Team in the booking department Reporting into the Operations Manager, as a Team Leader, you’ll play a key part in supporting the delivery of SLA’s and exceptional customer service by working collaboratively with other Team Leaders, including the wider business to manage workloads and customer contacts within departmental service levels. This is a hybrid role, wi...
Employment Type : Full-Time
CCP are delighted to partner with a fantastic business as they continue to expand. They’re currently looking to recruit an experienced Contact Centre Team Manager who’ll be responsible for managing a team of 10 Customer Service & Sales Advisors at their contact centre operation in Milton Keynes. About The Role We’re looking for an experienced Contact Centre Team Manager who will manage a team of Customer Service & Sales Adv...
Employment Type : Full-Time
The Assistant Estate & Events Manager will responsibility for assisting the estate & retail manager and events & enlivenment manager with day to day operations on the estate, ensuring that the values and policies of Savills and Television Centre are adhered to throughout all service delivery. This role combines estate management and event delivery responsibilities to deliver high-quality experiences for residents, occupants and visit...
Employment Type : Full-Time
Role: Contact Centre Operations Manager Salary: Up to 55,000 DOE bonus benefits Contract: Permanent, Full-Time Location: West Midlands 100% office based Mon-Fri This is an exciting opportunity for an experienced Contact Centre Operations Manager to join our client on a permanent basis. Ideally you will be from a background of understand vulnerable customers. Leading a contact centre team of up to 200FTE Are you passionate about developing your t...