Employment Type : Full-Time
1.Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2.Identify and address safeguarding concerns promptly and effectively. 3.Meet customer service standards and performance goals. 4.Respond to difficult and sensitive cases with empathy, patience, and resilience. 5.Deliver information services across multiple channels (telephone, online, email, and live chat). 6.Resolve service us...
Employment Type : Full-Time
About The Role Team- Customer Service Division , Member Care Working Pattern- We offer 40 hour week contracts between, Monday to Friday 8am- 7pm (shift patterns) 1 in 4 Saturdays (9am- 1pm) . A healthy work life balance is important to us, which is why we have our hybrid working model, post probation, 2 days a week in the office and 3 days a week at home. We are flexible with a variance of hours &nbs...
Employment Type : Full-Time
Job Description Are you a Protection Advisor looking to develop your knowledge of specialist and complex insurance? Perhaps you’re currently working in a non-advised capacity with experience, looking to take the next step and start fully advising? We are looking for a Protection Advisor who wants to spread their wings and grow, not just their income, but also their knowledge, relating to specialist areas ranging from handling complex health cond...
Employment Type : Full-Time
Job Description Are you a Protection Advisor looking to develop your knowledge of specialist and complex insurance? Perhaps you’re currently working in a non-advised capacity with experience, looking to take the next step and start fully advising? We are looking for a Protection Advisor who wants to spread their wings and grow, not just their income, but also their knowledge, relating to specialist areas ranging from handling complex health cond...
Employment Type : Full-Time
KINTO UK are looking to attract experienced Customer Service individuals who are passionate about providing a high level of service to our customers. We currently have a number of fixed-term contracts and permanent positions in a number of our teams. "This role that you are applying for, will be working for KINTO-UK Ltd which is a Mobility Brand owned by the Toyota Group, offices located in Portsmouth. KINTO-UK share their HR function with ...
Employment Type : Full-Time
Company description: Over the past few years, LKQ Euro Car Parts has developed into something that is much more than the leading distributor of car and LCV parts. While we continue to focus on our customers across our three key markets (trade, retail and collision), stocking over 100,000 different parts and operating from 280 branches across the UK and the Republic of Ireland, our key focus is on our colleagues – we recognize that our people are...
Employment Type : Full-Time
Job Purpose The role ofa Complaints Advisor is important to us and our customer relationships. You will be dealing with a wide range of complex complaints relating to all Telematics products and services including those that are FCA reportable. This may involve speaking to vulnerable customers, including customers experiencing financial hardship. You will be expected to work autonomously, applying a degree of personal judgement in each cas...
Employment Type : Full-Time
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Fully manage each day’s appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments ...
Employment Type : Full-Time
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Non-London: 23,400 London: 25,643 Fully manage each day’s appointment sessions Carry out reminder calls to customers for appointments Monitor session p...
Employment Type : Full-Time
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Based in Chesterfield with occasional travel to Sheffield when needed potentially. 2 days per week. Salary - 9,360. Benefits 25 days annual leave Holid...