Employment Type : Full-Time
Job description Primary Skill Service Desk User queryissue handling Ensuring user queries or issues are captured validated and triaged for further processing Communicating with users Ensuring that various types of information are communicated to users through the appropriate channels OptimizationEnsuring improvement of the two previous processes through analysis reviews and reporting as well as through automation competence building knowledge sh...
Employment Type : Full-Time
Lynx are working with a successful freight services organisation based in the Birmingham area who are on the lookout for a 2nd Line Service Desk Analyst to join their Service Desk team. As the Service Desk Analyst, you will be contributing to delivering remarkable customer service as part of the Service Desk team, acting as the point of contact in the organisation for employees, customers, and business partners. Essential Skills & Experience...
Employment Type : Full-Time
Service Desk Analyst / 1st Line Support / Helpdesk Analyst Service Desk Analyst / 1st Line Support / Helpdesk Analyst - to 29,000 (DOE) Brighouse, West Yorkshire, My award winning client has a great opportunity for an experienced Service Desk Analyst / 1st Line Support / Helpdesk Analyst with a minimum 12 months experience, superb customer service skills combined with excellent communication skills supporting internal and external customers and ...
Employment Type : Full-Time
IT Service Desk Analyst Leeming Bar Rate 15-20 per hour - INSIDE IR35 6 Month Contract An IT Service Desk Analyst is required on a 6 month contract to start ASAP for a large business based in Leeming Bar. The Role My client is looking for an individual who has experience of working within an IT Service Desk for the role of 1st Line Support / Windows / Service Desk. As expected with a role of t...
Employment Type : Full-Time
Service Desk Analyst Manchester - commutable from Stockport, Oldham, Bolton, Warrington, Wigan, or Blackburn. Up to 25,000 share options Are you a tech-savvy problem-solver with a passion for customer service? Are you looking to embark on an exciting career journey with a leading Fintech business? Look no further! We have an incredible opportunity for you to join a rapidly growing Manchester based business as a Service Desk Analyst. Our client i...
Employment Type : Full-Time
About the Role: We are seeking a proactive and customer-focused IT Support Analyst to deliver efficient 1st line technical support. You will resolve IT-related issues, provide hardware and software support and ensure exceptional service across the business. Key Responsibilities: Provide 1st line support via phone, email, and remote access tools. Support hardware, software, and mobile devices (iPhones, iPads). Manage helpdesk tickets and ensure t...
Employment Type : Full-Time
We are supporting a company based in Central Peterborough with recruiting for an IT Service Desk Analyst. This is an office based position, working in a 6 week shift rota pattern, Monday to Fridays only. Week 1 - 06:00 - 14:30, Week 2 - 07:00 - 15:30 and Weeks 3-6 08:30 - 17:00. This is an ongoing temporary assignment to start as soon as possible, paying 11.44ph with weekly pay. You must be able to drive with your own transport, as you will be b...
Employment Type : Full-Time
About The Role Essential Duties and Responsibilities: Ensure that the highest levels of service are delivered to Claranet’s customers Providing telephone and ticketing based customer support Assess the impact and urgency of tickets and gather the appropriate information for the type of request Responsible for the resolution of all customer issues raised, ensuring that customers are updated within agreed SLA’s and that all issues are resolved qui...
Employment Type : Full-Time
Join Fujitsu as a 1st Line Support Analyst in Wakefield! Reed Talent Solutions are working alongside Fujitsu to expand their busy service desk in Wakefield. Fujitsu is dedicated to making the world more sustainable by building trust in society through innovation. With a diverse range of products, services, and solutions, Fujitsu employs approximately 124,000 people across over 50 countries and regions. Role Overview: Fujitsu are expanding their ...
Employment Type : Full-Time
Your new company and role We are seeking a highly skilled and customer-focused IT Engineer to join our Service Desk team. The successful candidate will provide expert support for Windows 11 end-user devices, delivering exceptional customer experiences while resolving technical issues efficiently. This role requires strong communication skills, technical expertise up to second/third-line support, and the ability to work under pressure in a fast-p...