Employment Type : Full-Time
Service Desk Lead Are you a skilled IT professional looking to lead a dynamic support team in a global organisation? We are seeking a Service Desk Lead to oversee the day-to-day operations of our IT Support Team, ensuring outstanding technical support and an exceptional user experience across our international workforce. About Us We are a global strategy consultancy committed to helping businesses grow, invest, and build value. With offices acro...
Employment Type : Full-Time
Member Experience Team Lead Salary: 24,000 to 27,000 Commission Location: Edgbaston Bell Cornwall Recruitment currently have a unique and exciting opportunity for a Member Experience Team Lead to join a high end club based in Edgbaston. This is a great opportunity to join a vibrant front of house team and we are looking for an individual who thrives on offering excellent service. Please note, this role will require flexibility with shift pattern...
Employment Type : Full-Time
Service Delivery Manager About the role The Service Delivery Manager will be responsible for overseeing the delivery of services to our clients, ensuring high levels of customer satisfaction, and managing service delivery teams to meet the company's objectives. If you're passionate about delivering exceptional IT services and leading a dynamic team, we encourage you to apply for this exciting opportunity as our Service Delivery Manager. Key Resp...
Employment Type : Full-Time
Are you a leader? Have you mentored/managed teams previously and have confidence supporting the wider business with technological improvements? An internal manufacturer of building construction materials have been going through a technology revolution and have a dedicated IT team. We are looking for an experience IT Team Lead to oversee the support desk team, support function and help manage 3rd parties alongside the Head of IT. The department i...
Employment Type : Full-Time
Our fantastic client on the outskirts of Cardiff is partnering with us to recruit an experienced IT Service Delivery Manager to join their growing team. Our client is known for their first-class service delivery, and this role is a key addition to support the further growth of their service desk provision, where you will be responsible for overseeing the strategic delivery of Managed Services to all clients. We are seeking a candidate with exten...
Employment Type : Full-Time
IT Helpdesk Support Lead Location: Birmingham Job Type: Full-time Office Based We are seeking an IT Helpdesk Support Lead to join our team in the Birmingham Office. This pivotal role involves working closely with the IT Operations Manager to ensure the delivery of effective ICT services. The successful candidate will lead our IT Support Team, comprising 1st and 2nd line engineers, and will be instrumental in managing BAU i...
Employment Type : Full-Time
We're looking for an Assistant Customer Service Manager to support our fantastic client's customer support division. You'll work closely with the Help Desk team and Customer Service Manager to handle customer queries, manage escalations, and ensure smooth daily operations of the department! What's in It for You? Pension scheme Private medical insurance Life assurance, Cycle-to-work scheme Extra day off for your birthday or a special event Hybrid...
Employment Type : Full-Time
IT Service Delivery Manager – 3-month contract – Birmingham/Remote – Hybrid My Customer is looking for an IT Service Delivery Manager, you will oversee a team handling approximately 600 calls per week , supporting a user base of 2,500 . You will be responsible for ensuring high-quality IT support, driving continuous service improvement, and maintaining strong vendor relationships. The IT Service Delivery Manager is required onsite 2 days per wee...
Employment Type : Full-Time
Markets Support Team Lead VP – Financial Services – Up to 140k – City of London - Hybrid Overview: We are currently partnered with one of the world’s leading financial institutions who offer a broad range of services, including commercial banking, trust banking, securities, credit cards, consumer finance, and asset management. As the Markets Support Team Lead VP, you will oversee critical support functions within their Global Markets Sales &...
Employment Type : Full-Time
IT Support Team Lead - Birmingham Hybrid working Salary upto 50,000 EUC Team Lead required for a leading client based in Birmingham. My client is currently looking to hire a EUC Team Lead to come on board to oversee a team of up to 10 EUS analysts across multiple locations, ensuring the delivery of high-quality IT support for end users at all times. The EUS Team Lead will support the development, maintenance, and adherence to operational process...