Employment Type : Full-Time
IT Service Desk Analyst - 1st Line - Hull Service Desk Analyst / 1st Line IT Support Analyst with strong experience in an IT helpdesk or support role, is required by a leading company in central Hull. In this role you will be the first line of support for IT issues across the firm, using your technical expertise to troubleshoot and resolve employee issues in a timely manner and contribute to the team by providing an excellent IT support service....
Employment Type : Full-Time
SERVICE DESK COORDINATOR A temporary opportunity to support an exciting fashion label with the IT support helpdesk! SERVICE DESK COORDINATOR ROLE: Responding to incoming service requests and incidents via phone, email, or ticketing system in a timely manner Providing technical support and troubleshooting for hardware, software, and network-related issues Documenting all incidents, service requests, and resolutions accur...
Employment Type : Full-Time
57,433 per annum, 35 hour working week, on-site Monday-Friday working pattern and other benefits Hays Technology are working in partnership with a large public sector organisation to recruit an IT Service Desk Manager on a permanent basis. Our client is modernising the way they deliver technology services and are looking for a confident, customer-focused, technically experienced IT Service Desk Manager to lead a team of 1st and 2nd Line IT Suppo...
Employment Type : Full-Time
Level 1 (L1) – Service Desk Analyst – Amazon Connect & Telephony - Outside IR35 6 month contract Role Summary The L1 Service Desk Analyst serves as the initial point of contact for all Amazon Connect and telephony-related incidents and service requests. This role focuses on basic troubleshooting, incident logging, and routing to appropriate support levels. Key Responsibilities - Respond to and log incidents and service requests related to Am...
Employment Type : Full-Time
IT Support Engineer / Service Desk Analyst / IT Technician who has previous experience working on a busy helpdesk resolving first line and / or second line IT technical support tickets is required for a multi award-winning Managed Service Provider based in the City of London. ALL LEVELS OF IT EXPERIENCE CONSIDERED As a successful candidate you will need a solid foundation in 1st Line / 2nd Line IT Technical Support, preferably covering Microsoft...
Employment Type : Full-Time
Job Title: 2nd Line VoIP / Network Engineer Location: Pencoed, Wales Salary : 26,000 - 30,000 per annum Job Type: Full time, Permanent Working Hours: Mon - Fri 09:30 to 18:00 About Flotek Group: Flotek Group is the fastest-growing tech company in the Southwest, delivering IT and communication technology to small and medium businesses. With regional sales and support hubs across the South West, we are committed to our core values and principles, ...
Employment Type : Full-Time
Position : EU IT Service Desk Analyst ( 1st Line Support ) Location : Buckingham Salary: 25k - 28k Benefits : Competitive salary, Contributory pension scheme, Private healthcare, Life assurance, School fee discount, Professional development, 25 days holiday To be part of a team of Service Desk Analysts working closely with the European IT Service Desk Manager in delivering quality 1st line IT services and associated support to our businesses acr...
Employment Type : Full-Time
Job Title: Technical Analyst Location: ?Eastbourne Salary: 40,000- 45,000 (DOE) Job Type: ?Permanent, Full time?? Working Hours: Monday - Friday / 8:20am - 5:30pm HRGO Recruitment are seeking a motivated Technical Analyst to join our clients in-house Service Desk Team. Reporting to the Head of Service, you will provide high-quality 2nd Line support and expertise to clients, ensuring timely and effective resolution of hardware and software issues...
Employment Type : Full-Time
?? IT Service Centre Analyst | Up to 28K | Hybrid (4 Days Office-Based) I'm supporting a well-established UK business with a large national footprint that’s investing in its IT operations. They’re now looking for an IT Service Centre Analyst to join their growing Service Operations team. This is a great opportunity for someone with strong 1st line support skills who enjoys solving technical issues, working directly with end users, and contributi...
Employment Type : Full-Time
The ServiceNow Analyst is to be the single point of contact for the support and delivery of the Service Now platform, ensuring the capabilities are shared and understood among all internal business stakeholders. Ensuring the demands are delivered and supported in an efficient way according to SLA’s with the support of the 3rd Party ServiceNow Development company. Acting with consultative approach on Service Now platform and ITSM best practices W...