Employment Type : Full-Time
Apple Mac Support Specialist (2nd Line) - JAMF - London - to 46k pa Our MSP client is looking for a 2nd Line Apple Mac Support specialist to join their team based in London. Your duties and responsibilities will be: Efficiently manage and prioritise support tickets, ensuring resolutions align with SLA targets, troubleshooting and resolving Apple Mac issues. Adhere strictly to service processes Maintain accurate, comprehensive ticket records and ...
Employment Type : Full-Time
Xact Placements have partnered with a successful Service Provider based in East London (Nr. Liverpool Street) who are looking for a 3rd Line Support Engineer. Main Duties of the Role Providing support to clients on hosted and on premise IT systems Troubleshooting, finding faults, resolving issues and monitoring alerts Managing tickets in line with SLA’s Carrying out maintenance on desktops, servers & network devices Updating documentation wh...
Employment Type : Full-Time
IT Support Engineer (2nd line Windows 0365) Nr. Loughborough onsite to 40k Do you have experience of supporting Windows IT infrastructure? You could be progressing your career at a small, growing MSP that provide a comprehensive range of IT services across server and network support, data centres and IT consultancy. As an IT Support Engineer you'll support day to day activity on clients' IT networks but have a focus on assisting with new server ...
Employment Type : Full-Time
Senior 2nd / 3rd Line Support Engineer Are you a talented Senior 2nd / 3rd Line Support Engineer looking for a new opportunity? Salary up to 35,000 plus Bonus Scheme Company Overview: My client is a dynamic organisation committed to leveraging cutting-edge technology to drive efficiency, security, and resilience across all aspects of our business. As part of our strategy to maintain an innovative and secure IT environment, we are seeking a skill...
Employment Type : Full-Time
Job Title: 3rd Line IT Support Engineer Wembley office based Department / Contract no. IT Main Purpose of the role: Support the Head of IT in providing a full IT Support service to the organisation. Reporting to: Head of IT Key Relationships: All Directors, Procurement Manager, Facilities/Office Manager, all external IT suppliers and external support providers. Role and Responsibilities We are recruiting for a 3rd Line IT Support Engineer to com...
Employment Type : Full-Time
2nd Line Support Technician, Windows, London to 32K A leading Managed Services Provider is looking to recruit a 2nd Line IT Support Technician to work in their client’s offices located in London (SE1). As part of a team of dedicated technicians, you’ll be providing 2nd Line and Desktop Support to approx. 1000 to 1250 users - covering cutting edge hardware, software and infrastructure technologies. Supporting one of the UK’s largest firms within ...
Employment Type : Full-Time
3rd Line Technical Support & Project Engineer Location: Stevenage (Head Office and Customer Sites) Contract: Full-time, Permanent Salary: Up to 45,000 (Dependent on experience) Working hours: 08:30-18:00, Monday to Friday (Excluding Public Holidays) Are you a seasoned IT professional with a knack for problem-solving and delivering top-tier technical solutions? Our client is looking for an experienced 3rd Line Technical Support & Project ...
Employment Type : Full-Time
Role - 1st Line Support Engineer Salary - Up to GBP 26000 Location - Lancaster Benefits - Great Pension, Holidays and career development Elevate Your IT Career with Our IT Support Role! Are you an experienced IT professional ready to take the next big step in your career? Join our dynamic team as an IT Support Specialist and play a key role in our organisation's success. Key Responsibilities: * Service Desk Expertise: Use your extensive experien...
Employment Type : Full-Time
Role Overview As a 2nd Line Service Desk Engineer , you will be an integral part of our dynamic Service Delivery Team, at the forefront of delivering the highest levels of service in face-to-face and remote IT support to our clients. Key Responsibilities Promptly respond to requests for technical assistance via phone, ticketing system and email Diagnose and resolve 2nd line assigned and escalated support tickets within target resolution times Di...
Employment Type : Full-Time
Service Desk Engineer (2nd line Windows O365) Epsom to 40k Do you have a good knowledge of Windows and Office 365 combined with customer support skills? You could be joining an independent Building Society that specialise in savings and mortgages, in a friendly and supportive environment. As a Service Desk Engineer you will provide 2nd line support to internal users via telephone, email and ticketing system, providing timely and effective resolu...