Employment Type : Full-Time
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors. You will be required to: Understand, support and advise customers requiring a wide range of information, advice and guidance. To provide a telephone and multi-channel support service with integrity, professionalism and adhering to ...
Employment Type : Full-Time
Specific Accountabilities: Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. Identify and address safeguarding concerns promptly and effectively. Meet customer service standards and performance goals. Respond to difficult and sensitive cases with empathy, patience, and resilience. Deliver information services across multiple channels (telephone, online, email, and live chat). Resolve s...
Employment Type : Full-Time
Specific Accountabilities: Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. Identify and address safeguarding concerns promptly and effectively. Meet customer service standards and performance goals. Respond to difficult and sensitive cases with empathy, patience, and resilience. Deliver information services across multiple channels (telephone, online, email, and live chat). Resolve s...
Employment Type : Full-Time
Job Title: Customer Service Claims Handler -Home Insurance Contract Type: Permanent, full time or part time Salary Range: 24,100 increasing to 27,100 over 30 months Location: Eastleigh #SmartWorking Closing Date for applications: 17th January Our Household Claims department is a supportive and dynamic environment that delivers first class customer service at a time when our customers need us the most. We...
Employment Type : Full-Time
The Role At Unite Students, we create a Home for Success by leveraging technology to empower students to thrive in their university journey. As a Senior IT Service Desk Analyst, you will serve as a key technical expert within the IT Service Desk team, handling escalated issues and driving quality service delivery. Your role will involve managing complex incidents, providing guidance to the team, and supporting ongoing improvements to enhance ser...
Employment Type : Full-Time
Customer Service Team Leader We’re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So we’re on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and we’re looking for a Customer Service Team Leader with great leadership skills to help us ...
Employment Type : Full-Time
Job Title: Service Desk Team Leader Location: Perth (Hybrid Working) Salary: Up to 37,000 My Client has just released an exciting opportunity for a Service Desk Team Leader to join a dynamic and innovative organisation based in Perth, working on a hybrid basis. As the Service Desk Team Leader, you will oversee a team of skilled service desk analysts, ensuring the delivery of high-quality IT support to end-users. You’ll play a pivotal role in dri...
Employment Type : Full-Time
NET Recruit are partnering with a services business to recruit a Service Control Team Leader in Ringwood. Your Role: While in this position your duties may include but will not be limited to: Overseeing the phone for the Service Control function and also the administration team Managing the team of Service Control professionals, ensuring that the team are delivering high levels of service, and that SLAs and TATs are monitored and ensuring that t...
Employment Type : Full-Time
Customer Service Team Leader Opportunity A dynamic and forward-thinking Customer Service Team Leader (CSTL) role is available, offering an exciting opportunity to lead and inspire a team while contributing to the future of customer service. Based at a vibrant Centre of Excellence in Birmingham with a hybrid working model, this position combines in-office collaboration with the flexibility to work from home. This role is ideal for an individual e...
Employment Type : Full-Time
Do you have experience as a team leader within a customer focused role? Are you keen to work for a company that knows how to have fun and offers genuine long term development opportunities? If so please get in touch! I am recruiting a Team Leader for a fast-growing telecommunications company based close to the Altrincham area. Paying a salary between GBP28,000 to GBP32,000pa dependent upon experience, plus a 5% monthly, performance related, bonu...