Employment Type : Full-Time
1.Coordination of service delivery by: • Monitoring referral activity, starter, retention, and completion / achievement information through the overarching case management of populations and caseloads across the service • Supporting the production and analysis of Management Information to support internal and external reporting requirements and inform continuous improvement • Overseeing staff activity, productivity, and utilisation to ensure eff...
Employment Type : Full-Time
Due to exponential growth, there is now an opportunity and a requirement for an Assistant Team Leader to join a rapidly expanding business in the Credit Hire industry. As an Assistant Team Leader, your role will be to support the Team Leader with the daily management of the Claims Team. The Assistant Team Leader will be involved in managing and developing the department to meet Customer Service and Claims SLA’s that achieve the business plan obj...
Employment Type : Full-Time
Santander Consumer Finance UK (SCUK) is based in Redhill, Surrey and provides motor finance to a network of car dealerships throughout the United Kingdom. We are now recruiting for a Customer Relations Team Leader to join our busy Customer Resolutions team. In this post you will be accountable for delivering high service standards whilst improving root cause analysis and inter-departmental feedback. Reporting to the Customer Relations Team Manag...
Employment Type : Full-Time
Who are Diligenta? Our vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development. Summary of the role To lead, manage and inspire a team of complaint ...
Employment Type : Full-Time
Join Our Team as a Field Manager in Operations Are you a skilled leader with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment, ensuring that high standards are met while co-ordinating and overseeing a team of dedicated installers? If so, we have an exciting opportunity for you as a Field Manager at Anglian Home Improvements. Role Purpose As a Field Manager, you will play a pivotal role in ensur...
Employment Type : Full-Time
Join Our Team as a Field Manager in Operations Are you a skilled leader with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment, ensuring that high standards are met while co-ordinating and overseeing a team of dedicated installers? If so, we have an exciting opportunity for you as a Field Manager at Anglian Home Improvements. Role Purpose As a Field Manager, you will play a pivotal role in ensur...
Employment Type : Full-Time
Join Our Team as a Field Manager in Operations Are you a skilled leader with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment, ensuring that high standards are met while co-ordinating and overseeing a team of dedicated installers? If so, we have an exciting opportunity for you as a Field Manager at Anglian Home Improvements. Role Purpose As a Field Manager, you will play a pivotal role in ensur...
Employment Type : Full-Time
We are seeking an experienced Property Manager to join our team in Ealing. In this role, you will leverage your expertise to provide exceptional service to both landlords and tenants. We are looking for a candidate with a proven track record in property management, ready to step into a key position and drive excellence from day one. Benefits of being a Property Manager at haart Estate Agents in Ealing Basic salary range of 24000 to 31500 per yea...
Employment Type : Full-Time
Role Summary for Customer Engagement Manager Core Principles of the Role: Lead a customer engagement and key account team to deliver exceptional customer experience. Promote great customer interactions and ensure all customer queries and complaints are handled effectively and empathetically. Improve operational efficiency within our own processes and encourage efficient ordering behaviours from customers. Drive value sales through strategic init...
Employment Type : Full-Time
We are working with a company who are looking for a Case Manager (complaints) to join their team inSalisbury, on a salary of 29,000- 31,000. This role is important in supporting the service Excellence objectives to ensure positive customer outcomes are achieved by using a variety of dispute resolution skills. This role is important in supporting service excellence objectives to ensure positive customer outcomes are achieved by using a variety of...