Employment Type : Full-Time
Complaints Investigator 25– 29 per hour (Umbrella) | Ongoing Temporary Role Location: London (Hybrid Working Available) Agency: Hyperion Partners Are you an experienced complaints professional with a passion for service improvement and fair outcomes? Hyperion Partners are working with a leading housing organisation to recruit a Complaints Investigator to join their growing customer experience team. The Role You’ll be responsible for managing and...
Employment Type : Full-Time
Join the Team as a Complaints Handler – Royal Mail, Plymouth Due to growing demand, Pertemps are on the lookout for proactive, compassionate, and customer-focused Complaints Handlers to support one of our long-standing clients Royal Mail, at their Plymouth office. About the Role: You’ll play a vital part in the Customer Service team as the first point of contact for customers who need help resolving an issue. Whether it’s over t...
Employment Type : Full-Time
Job Role: REGISTERED HOMES MANAGER FOR OUR NEW BOURNEMOTH HOME OPENING IN 2025 Salary: 44720.00 - 53040.00 - OTE 62,920 - 71,240 Homes Manager Incentive Bonus - 3000 if you apply from 16th May 2025 - 16th June 2025* 1500 after a successful 6 months probation period and the following 1500 after a 12 month successful annual appraisal *Terms and Conditions Apply White Trees group is owned and operated by SureCare Residential Ltd. Our role as a comp...
Employment Type : Full-Time
Lead General Manager - Birmingham New Street Station If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you. We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to wel...
Employment Type : Full-Time
Role: Customer Service Team Manager Location: Watford (hybrid 3 days office/2 days home after training period) Salary: Up to 38,000 DOE bonus benefits Hours: 37 per week (Mon-Sat 8am-8pm Sun 9am-5pm) This is an exciting opportunity for an experienced contact centre Customer Service Team Manager to join my Watford based client. Leading a team of up to 15 Inbound Agents. Do you have experience leading a contact centre team who speak to vulnerable ...
Employment Type : Full-Time
Are you an experienced contact centre team leader looking to take the next step in your career? We’re recruiting for a fast-paced, customer-focused business in Hertfordshire, seeking a Contact Centre Team Manager to lead a team of advisors, improve service performance, and support wider business goals. Leading, coaching, and developing a team of contact centre agents to deliver excellent service across voice, email, and chat Monitoring KPIs, ide...
Employment Type : Full-Time
Team Manager - Results & Service Delivery Location: Office-based (commutable to Central/South London) Salary: 45,000 Are you an experienced people manager with a passion for delivering outstanding customer service in a regulated or clinical environment? This growing organisation is seeking a proactive and hands-on Team Manager to lead their busy Results team. The Role You’ll be responsible for overseeing a team that manages critical workflow...
Employment Type : Full-Time
Complaints / Aftersales Manager Watford (1 month), then permanently based in Enfield 40,000 - 50,000 per annum (depending on experience) About the Business We are a leading used car supermarket, selling over 1,000 vehicles each month. Our success is built on delivering a high-volume, high-quality service to our customers — and we are proud of our reputation for reliability and value. We’re now looking for an experienced Complaints / Aftersales M...
Employment Type : Full-Time
We are looking to recruit a Team Manager - Access and Review with the Social Care industry in Milton Keynes . We are seeking candidates with the management and supervisory skills to be able to hit the ground running supporting the Access (front door) and Older people Review Team. Please note that there is the expectation for candidates to be office based daily for the first 2 weeks Responsibilities include: Lead designated team to ensure continu...
Employment Type : Full-Time
One of our Financial Services clients requires a Complaints Administrator / Handler to manage and take ownership of a wide range of complex issues and complaints from customers, whilst ensuring they are commercially aware at all times. Key Responsibilities Support the business in the disputes handling process and delivery of complaints by way of: • Receiving inbound queries and complaints from customers / customer representatives, and responding...