contact centre operations manager Jobs - 135
Contact Centre Operations Manager
Ticketmaster - Manchester
Employment Type : Full-Time
Location : Manchester, UK - hybrid Division : Fan Support Line Manager: Head of UK/IE Contract Terms: Permanent, 40 hours per week THE TEAM The Fan Support team at Ticketmaster care passionately about our fan’s interactions across our Marketplace, none more so than the interactions with our customer support teams. And as the world’s leading ticketing company, we are committed to setting the standard for a great fan experience by delivering excep...
Event Manager Contact Centre Roadshow
Blue Square - SG137TZ
Employment Type : Full-Time
ARE YOU THE ONE? With all the exciting new technology we have on the horizon, we are looking for a pro-active, engaging, and confident Event Manager to join our team on our Contact Centre Roadshow activation. You will be the essential link between our products and Contact Centre advisors, providing a best-in-class experience from start to finish.You’ll create excitement and a buzz around our products by sharing your expert knowledge, boosting br...
Centre Manager
EF Education First - York
Employment Type : Full-Time
Centre Manager York Full Time / Fixed Term (6 months) Start Date: 1st March 2025 Accommodation and full board provided Are you looking to advance your career while gaining valuable exposure to international business? Would you like to spend summer honing your management skills, while working with staff and students from around the world? As Centre Manager with EF Education First, you’ll take on real responsibility, oversee diverse teams, and pla...
Call Centre Manager
Teleperformance Ltd - Glasgow
Employment Type : Full-Time
Job Title: Operations Centre Manager (OCM) Department: Operations Financial Services Management Responsibility for: Assistant Operations Centre Manager (AOCM) Travel Required : Yes / Infrequent Reports to : Director of Operations Location: Glasgow-Cuprum Contract Type: Full Time - Permanent Grade: TBC Job Summary / Overview Operations Centre Manager (OCM) is the leader of their staff, premises, operation and their relationship with the Clients a...
Contact Centre Operations Manager
CCA Recruitment Group - West Midlands (Region)
Employment Type : Full-Time
Role: Contact Centre Operations Manager Salary: Up to 55,000 DOE bonus benefits Contract: Permanent, Full-Time Location: West Midlands 100% office based Mon-Fri This is an exciting opportunity for an experienced Contact Centre Operations Manager to join our client on a permanent basis. Ideally you will be from a background of understand vulnerable customers. Leading a contact centre team of up to 200FTE Are you passionate about developing your t...
Operations Manager Contact Centre
Cactus Search - Glasgow
Employment Type : Full-Time
We are sourcing a Contact Centre Operations Manager to oversee the operations and performance of the contact centre team. The successful candidate will have strong leadership skills, be strategic in future planning and training for the team and growth of the business and have the ability to deliver exceptional customer experience. What we are looking: Proven experience in Contact Centre Operations Management or in a similar leadership role withi...
Operations Director - Glasgow
Teleperformance Ltd - United Kingdom
Employment Type : Full-Time
Job Title: Director of Operations Department: Operations Management Responsibility for: Contact Centre Managers and others Travel Required : Yes Reports to : VP of Delivery Location: UK Contract Type: Permanent The Job To be responsible and accountable for the performance of a call centre(s) to include achievement of financial targets including revenue generation, operational profitability and margin delivery, service levels, client requirements...
Contact Centre Manager
Robert Walters - Manchester
Employment Type : Full-Time
CONTACT CENTRE MANAGER Salary : up to 70k 10% performance related bonus Location : South Manchester - fully onsite role Contract: Permanent Keywords: Operations Management, Contact Centre, Performance Management, Data Analysis, Change Management Our client is seeking a commercially aware and experienced Contact Centre Manager. This role offers an exciting opportunity to manage a multi-site, multi-brand team within a rapidly expanding organisatio...
Operations Director Financial Services
Teleperformance Ltd - Glasgow
Employment Type : Full-Time
Job Title: Director of Operations Department: Operations Management Responsibility for: Contact Centre Managers and others Travel Required : Yes Reports to : VP of Delivery Location: UK Contract Type: Permanent The Job To be responsible and accountable for the performance of a call centre(s) to include achievement of financial targets including revenue generation, operational profitability and margin delivery, service levels, client requirements...
Contact Centre Manager
Pertemps Redditch Commercial - Redditch
Employment Type : Full-Time
We are looking for an experienced and dynamic Contact Centre Manager to join our team. In this role, you will lead and manage a team of collectors, ensuring their performance and development while meeting key performance indicators (KPIs) and business objectives. You will motivate, coach, and manage your team to deliver exceptional customer service, meet revenue targets, and drive operational success. Contact Centre Manager Key Responsibilities:...